Knowledge Management Techniques - Essay Example

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The objective of this research is to acquire a better insight of knowledge management techniques. This study will be guided by the following research questions: What is knowledge management? What are knowledge management tools and techniques?…
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Download file to see previous pages This research will begin with the definition of knowledge management as the tools, techniques and strategies to retain, analyse, organise, improve and share business expertise. This definition of knowledge management seems incomplete for the reasons mentioned in the following discussion. The definition restricts knowledge management to the business sector only, whereas in my view knowledge management engulfs almost all the real world issues. However the generalization indicated through the terms “tools”, “techniques” and “strategies” makes this sound more appropriate. In practice knowledge management cannot be defined or expressed through specific terminologies. This is because the current meanings associated with the modern tools and gadgets may not be able to cope up with the growing pace of the phenomenon that drives knowledge management. To me the span of knowledge management is ever expanding. The endless limits of data generation and spread of knowledge owing mainly to globalization are just a few of the factors that contribute to this paradigm of thought. Knowledge management is the effective learning processes associated with exploration, exploitation and sharing of human knowledge (tacit and explicit) that use appropriate technology and cultural environments to enhance an organisation’s intellectual capital performance. The definition explains knowledge management as a combination of processes that are performed on knowledge. These processes are “exploration”, “exploitation” and “sharing”. ...
With this description the ever growing meanings of knowledge management cannot be justified. This definition categorically covers the aspects related to technology and cultural environments. The main purpose of the whole exercise indicated in this definition is to improve the organization’s working in terms of intellect. The most useful characteristic narrated in this definition is “effective learning”. For learning to be effective it needs some scope or domain in which it can be exercised. Generally there is no such thing as ineffective learning. The definition highlights the relevance learning and its respective domain. Definition 3: “Knowledge – the insights, understandings, and practical know-how that we all possess – is the fundamental resource that allows us to function intelligently. Over time, considerable knowledge is also transformed to other manifestations – such as books, technology, practices, and traditions, - within organisations of all kinds and in society in general. These transformations result in cumulated expertise and, when used appropriately, increased effectiveness.” (Wiig, 1993) Evaluation: The definition proclaims that the basic entity that works behind intelligence is knowledge. This declaration may refer to the logical exploitation of knowledge as “intelligence”. Seemingly the words may hold broader sense than expected. The term “traditions” takes this definition very close to the real life phenomena. The assertion can be seen through the usage of term like “society”. Books, technology, practices and traditions are considered as varieties of appearances of knowledge. In my view these may also be considered as means or medium of knowledge transfer and usage. Knowledge encompasses both i.e. individual and ...Download file to see next pagesRead More
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