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Operation Management - Essay Example

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The utilization of capacity management ideology in running a restaurant enables managers to make accurate decisions regarding staffing and procedures to enhance profit gaining and improve the guest experience in the restaurant or hotel. …
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Operation Management
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Download file to see previous pages The utilization of capacity management ideology in running a restaurant enables managers to make accurate decisions regarding staffing and procedures to enhance profit gaining and improve the guest experience in the restaurant or hotel. The paper aims to espouse on the overall concept of operation management and describes the operational management activities utilized to realize success, in terms of capacity management in hospitality in this particular hotel. The paper extensively tackles the general aspect of the operation management in conjunction with the tactics and application requirements needed in the establishment of an affiliation on the grounds of adept hospitality and capacity management. Operation Management Operation Management is a tremendously important facet in the business world today (Greasley 2008). All organizations in the world, regardless of their types produce an assortment of products and services. All corporations depend on operation management, as it is an important asset in improving the efficacy of the affiliation and delivery of quality customer service. An influential business skill determines business changes like in customer preferences, internet technology-based supply networks and details of work. In order for all the other branches of a company to work hand in hand, operation managers should unite and toil together. A more accurate definition of operation management perhaps is that, it is part of businesses and companies, which deals with organizing and controlling the company’s assets to guarantee victorious delivery of the products and services. ...
In this case study, we look into the strategies and tactics used to manage capacity in a hospitality operation of Hotel du Vin Birmingham UK. The main purpose of operations management is to alter the inputs of a corporation into the services or products that are saleable. Inputs are such things as employees or workforce of the company, the amenities and practices, including the information, technology and materials. At a manufacturing plant, the conversion process is the process of physically converting unprocessed materials into ready to use merchandise, for instance, changing skin and rubber into sneakers, or plastic into toys. With airlines, the procedure is utterly different. It is, in this case, the successful relocation of people from a certain position to another. At a hotel, it is the housekeeping and offering of specialized service in rooms, with new linen, excellent cuisine and the output is happy customers who then pay up (Bettley, Mayle and Tantoush 2005). At a hospital, the efforts and outputs are also different. The input could be doctors getting organized, medical attention, and offering of drugs to convert the patients into strong individuals. Hotels select a dissimilar approach in their pursuit for affluence. They use a control tool known as, yield management (Karlsson 2008). Organizations majorly employ this technique to effectively exploit the utilization of the accessible capacity and seek monetary affluence. Yield management is not a new conception. Other corporations like airlines employed this notion before its implementation by hotels (Wild 2002). Most hotels carry out different forms of yield management, for instance, they could ...Download file to see next pagesRead More
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Operation Management
This was reached due to the shortcomings that arose from the IPO in analysis vital information in project management. It represents how the C20 works out its operations to reach peak performance dimensions. The input sort by the organization is acquired from funds of equity from the management body, labor infused by its employees and the resources obtained, local or foreign.
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Operation management
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The two companies selected for the discussion in this paper are the multinational fast-food chains Mcdonald’s and KFC (Kentucky Fried Chicken). It is obvious that it is not possible for any company to focus on all the five performance objectives together, hence the paper examines performance objectives preferred by the above companies in their operations strategies.
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It is branded then name Etisalat (Etisalat, 2013). It is based in the UAE. Currently, it operates in eighteen countries across the Middle East, Asia, and Africa (Etisalat, 2013). It has over six million phone subscribers in the region, symbolizing a market access of over 140%, putting the UAE among the most accessed markets around the world (Etisalat, 2013).
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One thing we never want to do is to spend much money for the services or for the goods either. Take for example, when one visits a restaurant; they require good quality food served to them quickly and at a cheaper price. Same to when we visit a hospital, we expect the doctor or nurse to attend to us quickly and give to us the best care.
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But recently the company has started facing major operational issues that are likely to affect the business if the managers do not find effective solutions for these problems in the near future. The company should pay critical attention to improve on the operations management processes and deal with the critical factors underlying the issues in the operations management of Wal-Mart.
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