Wireless and Mobile Technologies - Assignment Example

Define wireless technologies and mobile technologies 

Wireless and mobile technology is a codeless communication system designed with top-notch expertise termed as one of a kind. The characterization is perhaps because of the mobility, broadband technology and wave transfers through satellites stationed at certain localities for enhancement of the innovation (Inn, 2012a). Thus, the use of cordless communication equipments like mobile phones wholly advanced the innovation and technology across the globe. This technology uses wireless connectivity embedded in small chips on different devices that have enhanced communication around the world elevating it to a high peak. Moreover, the application of this technology is of utmost values to business sector marking off as the most critical strategy of marketing in the global world. Nonetheless, this innovation and technology in the current epoch stands out as the prior transformation of businesses all around (Barnes, 2012).

Determine at least three (3) ways which companies or organizations utilize such technologies to improve business efficiency

Being of high tech, mobile and wireless technology has had utilization by different companies to progress their business efficiency. This has been able by the expansion of mobile telecommunication and better off wireless communication in consumer market (Barnes, 2012). First, mobile units are used to substitution of critical information and documents between personnel are of a company hence endorsing management of the company (Saqib, 2103). Secondly, wireless networks and technology play a big role in connecting customers and the companies by keeping them updated on the products and services provided hereby marketing the company’s products (Staff Writer, 2012). Thirdly, this innovation increases the demand factor of products by consumers as they help in advertising and providence of information pertaining to the products to amass (Inn, 2012b). Least to say, the technology equips the staffs of different firms with healthier skills and knowledge battle in global market (Low, 2015).

Determine the wireless technologies and mobile technologies that Delta has implemented

Consequently, one can ascertain that the innovations of this mode of communication have catalyzed the success of other firms citing Delta Airline as a case. Delta has implemented in-flight Wi-Fi, and use of social media that include their firms enactment of a 24 hour customer service using twitter and the capability of clients to book their tickets through face book. Still, the firm has enabled customers to link both on air and on ground via their travel; experiences by aiding them track their bags using their phones. Thus, due to relevance of this technology that Delta has implemented in their plane, like Fly Delta app that helps client’s book tickets, pay for their bags and parking fees, it has enabled the airline to be termed as the most envied airline worldwide (Staff Writer, 2012).

Evaluate the level of efficiency of the technology implementation

Since mobile and wireless technology is spreading fast, there is room ubiquity that makes the technology implementation efficient for use in businesses and global market. Its presence has had enhancement by generic values of communication like WLAN and Bluetooth that design a platform for market success and penetration (Barnes, 2012). From the characteristics therefore, it is possible to deduce that effectiveness of the technological implementation is at a high level. By being everywhere, communication will be augmented hereby-creating room for expansion of market for gods and services when provided by firms. Even so, the innovation is of significance as it perks up responses and management of the sects (Saqib, 2103).

Furthermore, by being present everywhere, the technology extends to other regions spreading market of products to greater miles, which is the aim of any given profit seeking entity. As an illustration, it is essential to evaluate rural areas an example. If an urban center has a high broadband channel than the rural area and the rural area has a high, population the need to establish a high broadband similar to those in urban areas will arise. By enacting similar broad bands, there is enhancement of communication between the two and as a result, there would be market advertisement platform hence benefiting respective companies (Inn, 2014a). Further, the innovation has had utilization to provide services like e-commerce, in most businesses via the digital network made able by wireless network (Low, 2015).

Specify the overall manner in which the company that you selected from your research implements organizational systems, wireless technologies, and mobile technologies

The Delta Airline utilizes wireless and mobile technologies to the latter. This has thus foreseen their success of Delta Airline making it most marketable and envied airline worldwide (Staff Writer, 2012). This has had facilitation by application of wireless technologies to organize its management system by creating different departments in the sect to meet the customers demand. By providing customers with sophisticated and up to date technological apps, the Delta Airline has eased their services and made them more customer oriented. Therefore, clients can check on flight information and their luggage by using their phone, which makes the whole exercise amazing. To add, the technology has assisted in booking of flight tickets and enquiry of lany vital information in the 24-hour customer service in their social media handle (Staff Writer, 2012).

Evaluate the level of efficiency of such implementation within the selected company

The efficacy of this implementation is by ubiquity as the technology expands every minute. Due to its presence, communication exchange flows to different individual making it effective. As phones are, present everywhere, the firm has been able to conduct business and provide services to their client as communication between them is enriched (Low, 2015). Still, by use of social medial as a form of wireless communication, the firm is able to reach large number of people thus providing the population with their service outline and cost (Staff Writer, 2012).

Many companies opt for wireless and mobile technologies since many consumers in the market have mobile devices. This is because many successful companies use mobile technology to transact businesses and apply wireless innovations to advertise their goods and services (In, 2012b). In this aspect thusly, there is providence of stable networks for data transfer between companies and individuals and for this reason, the technologies provide a platform for business prosperity and development (Barnes, 2012).

Delta Airlines is the company that uses the mobile and wireless technologies more strategically compared to others companies like insurance companies in Malaysia. Delta Airlines is a well-liked airline in the world by Fortune magazine (Staff Writer, 2012). In accordance to Saqib (2013), the utilization of these technologies provides great management in businesses hence generate success of the firm illustrating Delta Airline as the most suitable example. This is what has propagated the accomplishment of Delta Airline unlike other Malaysian insurance industries. As Low states (2015), use of mobile phones give a hand in development of a company, as they are portable and therefore provide vital information anytime in any location. In addition, wireless and mobile technologies have adverse diffusion in view of the fact that they offer different characteristics for their different way of use (Inn, 2012a).

In summation, the technologies get support from enterprise and operational systems for Delta Airline Company and Malaysian industries like insurance. Subsequently, the companies exploit social medial by using them for advertising and providence of services and information to the customers. This way, there is establishment of stable markets boosting the firms’ global markets hence enhancing their prosperity. Moreover, as use of mobile phones is part of consumers’ everyday norm, it is of value by a company to adapt the wireless and mobile technologies in order to reach them (Staff Writer, 2012). Still, the devastating popularity of wireless and mobile technologies plays a critical role in companies’ staffs and sales executives. Consequently, these technologies have altered the manner of doing things in the ancient time thereby being la benefit in businesses. Besides, wireless technologies provide salesperson with emergent information pertaining to a product. By downloading the up to date information, the sales people equip consumers with adequate information in regards to any given product that they may be anticipating to buy (Low, 2015). Not to forget, the technology enriches a company with great business ideas of success that greatly contribute to success of a business. In addition, by applying these innovations, a company can collect customers’ feedbacks through platforms like face book and tweeter making it able for them to customize their product. Therefore, it is undeniable that mobile and wireless technologies are most effective innovations to introducing in a company, for reaping maximum profits as they reduce information transfer cost and provide room for customer opinion customization of the products. This includes even receiving feedbacks from clients that a given company intends to have with a view to capitalize make improvements towards giving the best. This is essential especially in companies that employ TQM whereby their core aim encompasses not only improving but also keep at par with what the clients anticipates having in future. Hence, attain big market share besides maintaining a high aggressive edge, which is not possible without seeking to understand what the clientele wants.

• References
• Barnes, S. (2012). Mbusiness: The Strategic Implications of Mobile Communications. London: Routledge

Inn, L. (2012a). Mobile Services Industries, Technologies, and Applications in the Global Economy. Hershey: IGI Global

Inn, L. (2012b). Electronic Commerce Management for Business Activities and Global Enterprises: Competitive Advantages: Competitive Advantages. Hershey: IGI Global

Low, P. (2015). Factors Influencing Insurance Agents Behavioral Intention and Usage of Mobile Technologies as Business Tool. Retrieved on 2015 from http://eprints.usm.my/30002/1/Factors_Influencing_Insurance_Agents_Behavioral_Intention_and_Usage_of_Mobile_Technology_as_Business_Tool_-_Low_Pei_Imm.pdf

• Saqib, S. (2013). Business Strategies and Approaches for Effective Engineering Management. Hershey: IGI Global.

Staff Writer. (2012). Delta Named Top Tech-Friendly U.S. Airline: Airline highlighted by PC World for airport recharging stations, in-flight Wi-Fi, mobile apps, use of social media. News Hub. Retrieved from <http://news.delta.com/delta-named-top-tech-friendly-us-airline>