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How Information Technology Applications May Lead to Competitive Advantage in Hotel Industry - Research Paper Example

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The paper 'How Information Technology Applications May Lead to Competitive Advantage in Hotel Industry' aimed to demonstrate a conceptual framework that shows how applications of Information Technology may result to an advantage that is competitive in the Hotel industry. The article was written basing on the previous literature synthesis in the area…
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How Information Technology Applications May Lead to Competitive Advantage in Hotel Industry
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Download file to see previous pages It entails the co-relationship between the decisions of Information technology and the strategy of the business, application types of information technology, positive anticipated outcomes of the IT decisions and the style of decision-making. Skills of management, complicated technology and the linkage of resources are the primary issues in an effort to implement decisions of Information technology. Investing in applications of Information technology in the hotel industry may result in better capabilities and competencies of IT.
They can lead to minimized costs, innovation, nimbleness, value that is for consumers, and greater services for customers. Though not all investments of IT can lead to positive results or their superiority may not last for a long time. More so there is the possibility of the existence of a time lag between setting up of the decisions of investment and realizing their anticipated results there are numerous areas that require consideration in setting up and implementing the decisions of IT investments if they are to result in the competitive advantage of the industry. The hotels in the industry need to be discriminating in their investment decisions of Information technology and investigate every investment of the IT from a management perspective that is strategic. Thus, the paper was to help academic researchers and hotel managers in analyzing projects of Information Technology in the hotel industry.
Deployment of timely and practical new applications of information technology can provide opportunities for services of guests that are so as to attain the rising expectations of the customer. Also the cost controls that is, more strategies of marketing that are efficient and opportunities that are expanded for hotels. In reality investments in information technology will improve the productivity of hotels, minimize their operation costs and also add value to the products and services that they provide to their consumers. Thus, applications of information technology investments in the hotel industry have improved over the previous years. In addition, there is the need for more research to look into how applications of information technology may result in establishing a competitive advantage that is long lasting for the hotel industry. ...Download file to see next pages Read More
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