Client agreement letter - Essay Example

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One of the materials that we will provide is the country analysis from the study of customer interaction with the companies as well as the government…
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Client agreement letter
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Essay: Computer Sciences and Information Technology Client Agreement Letter Project Team Leader Organization Address To Recipient
Dear Sir / Madam
As the project team, we confirm our acceptance to provide the required items to the client within the provided time frame. One of the materials that we will provide is the country analysis from the study of customer interaction with the companies as well as the government entities. This will be subdivided into three aspects, technology, cost and security. Secondly, we as a team accepts to deliver provide cost effective solution that are easy to use to substitute the large-scale platform. We intend to provide a solution that is tailored to satisfy the specific needs of the clients since our focus is to treat customers in the best way possible. The solution will be clear and simple to understand. Our proposed Fast Works MVP will be a validated solution to on the basis of customer assessment and a comprehensive analysis of the prevailing market according to their savings and retail investments (Greenberg, 2009).
On the client’s part, the clients have accepted to provide the information relating to the GE contacts of the frequent suppliers. It is indeed the responsibility of the responsibility of the clients to provide us with the information about their financial positions and their aspirations. We expect the clients to honest and frank about the level of risk that they can withstand in their investments. The clients have accepted to give us a written consent to reach the providers of their present financial plans and their suppliers. Additionally, the clients will sign the agreement on fees and product prices apart from providing the date of signage on the fee agreement. None of our solutions in the present collection costs more than US$200. Clients have accepted to give the details of user acceptance for the tests on services delivered and the prototypes of the solutions. They have accepted that they know where the solution can be accessed and how they can pay for them according to the prices and tariffs (Harrigan and Miles, 2014). The tests on the prototypes will be documented to be read together with the Client Agreement.
Now about confidentiality and data protection, we will collect the data concerning the client’s circumstances in the process of our fact-finding. We will keep the clients’ sensitive information securely and confidentially, including the names, addresses and credit card details and will only be able to disclose them with their consents. The data integrity will be enforced within the relational database used to store the clients and suppliers information. The GE issues and problems will be resolved internally to prevent the clients and suppliers’ information from leaking to the unauthorized entities (Balaram & Adhikari, 2010). The access to the clients and suppliers’ data will be controlled on the computer-based hardware and in the enterprise solution itself. We will perform analysis and assessment on the data in a centralized network. This will be essential for the maintenance and development of our relationships with our esteemed clients as well as our suppliers. The use of client and supplier data involves the assessment of financial risk, compliance and reports to the regulatory authorities.
Greenberg, P. (2009). CRM at the Speed of Light (4th ed.). McGraw Hill. p. 7.
Harrigan, P. and Miles, M. (2014). From e-CRM to s-CRM. Critical factors underpinning the social CRM activities of SMEs. Small Enterprise Research, 21(1), pp.99-116.
Balaram, A & Adhikari, B. (2010), Managing Customer Relationships in Service Organizations. Administration and Management Review, 21(2), 65-78. Read More
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