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SYSTEMS ANALYSIS - Essay Example

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Leo. Once granted an opportunity to see him, I will ask for his help on a number of subjects related to his docket. I will assure him that my inquiry will not be anything personal…
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SYSTEMS ANALYSIS
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System Analysis Setting up the interview with Leo I will go to the corporation’s premises and book an appointment with the chief accountant, Mr. Leo. Once granted an opportunity to see him, I will ask for his help on a number of subjects related to his docket. I will assure him that my inquiry will not be anything personal but an objective quest for information. If he gives me a go ahead, I will clearly state the objectives of the interview, the preferable time, and place for us to meet. I will go on to revealing my happiness about the operation of the Xanada Corporation and how it has been my desire to know more about the corporation. After creating this cordial atmosphere between the two of us, I will be considerate enough to know that he is a man who has an active role to play in the corporation. I will, therefore, ask for as limited amount of time with him as possible. Finally, I will remember to politely follow up with an email if he does not remember to inform me of his preparation for the interview (Hoevemeyer 14).
Objectives of the Interview
Find out the information sources used by the chief accountant at Xanadu Corporation.
Asses the information formats employed at XanaduCorporation.
Get information on the decision-making frequency at Xanadu Corporation.
Analyze the desired qualities of information at Xanadu Corporation.
Describe the widely accepted decision -making style.
Structure of the interview
The structure to be used for the interview with the Chief Accountant, Mr. Leo, will be a diamond-shaped structure. This is because interviewing Mr. Leo will require asking of specific questions, followed by general questions and finally concluding with specific questions. The structure will be of importance in warming up Mr. Leo and give him the morale of answering my questions. The following question, that requires a generalized response, will therefore, be used: Mr. Leo, would you like to know the objects of my interview? Such a specific question will make Mr. Leo curious about my intentions and will have my attention. The next thing will be generally examining the objects through used of open- ended questions. For instance, the following question can be used: how do you think the objectives of my interview will affect your company? Finally, there will be use of closed questions when analyzing each of the objects of my interview. This will create a platform of argument for scrutinizing the objects and coming up with conclusions (Hoevemeyer 28).
Whether or not to interview subordinate staff
I will not interview them since it will take a lot of time which would have been productive to the corporation. Furthermore, interviewing Mr.Leo intensively will be appropriate to satisfy my objectives as he is the overseer of that department.
Interviewing customers or visitors to the website
It would be difficult interviewing virtual customers such as those who are visitors to the website becomes they are unreachable. However, it is easier to interview the customers who one can survey and email. It will certainly be easier to get valuable information, from these reachable customers, on areas that need to be maintained and those that need improvement.
There are better ways to get opinions of customers since some could be biased on questions that are personal or that touch on issues that are considered unethical. It is, therefore, prudent that I avoid such questions.
Open-ended questions
A number of open-ended questions will include:
What is your stake on the information systems employed by your department?
How do you ensure that decision-making is hastened?
Why hasn’t there been any change in the information systems in your department over the years?
Face to face interviews are used to probe the answers from the respondents and at the same time observe their behavior in order to gather more and deeper information.
Work Cited
Hoevemeyer, Victoria A. High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job. New York: AMACOM, 2006. Print. Read More
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