Free

Running a Business on Smartphones - Case Study Example

Comments (0) Cite this document
Summary
The paper "Running a Business on Smartphones" analyzes the ways that smartphones helped the companies become more profitable. The use of smartphones helped reduce the amount of time needed to solve an issue and serve a customer. The integration of smartphones helps speed up the purchase order…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER92.7% of users find it useful
Running a Business on Smartphones
Read TextPreview

Extract of sample "Running a Business on Smartphones"

Running a Business on Smartphones
1. Ways that smartphones helped the companies become more profitable
It helped reduce the number of staff. For example, Lloyd was able to reduce the number of staff to only 41 hence reduced the cost for their salary. Through the use of eTrance, the company was able to reduce the number of hours of the accountant per week, lowering their wage bill.
The use of smartphones helped reduce the amount of time needed to solve an issue and serve a customer. The CPS Energy staff was able to use the smartphones as digital cameras and for GPS tracking, which, is helpful in emergency notification. The integration of smartphones helps speed up the purchase order, providing a better customer service. This translates into more transactions hence more profit for the company.
The companies are able to resolve customer issues with fewer processes, for example through the use of CPS, making the customers more satisfied.
The use of the phones eased and cheapened the process of transactions, reducing unwanted costs. For example, Lloyd was able to cut the time used for data entry and dispatch, the fuel costs were cut by more than 30% and a reduction in unauthorized stops. In overall, the company was able to reduce its cost and estimated 100 million dollar profit in 2007.
2. Reasons for resistance from employees.
Most employees did not know how to operate these smartphones hence were rejecting their implementation. This is evident at Lloyds where the employees were to be taken through training for 18 months.
Most employees feared their jobs were over with the implementation of the smartphones. The introduction of the phones could lead to a fewer workforce for the companies. For example, Lloyd reduced their staff from 100 to just 40; hence the employees were right to be scared of the implementation.
Some employees felt that the introduction of smartphones would have little impact to the company. This is due to the perception that phones can only be used for emails in the workplace.
Ways to improve the reception of initiatives
1. The management of the company should come up with a system that tries to blend the existing workforce and the new initiative rather than wiping out most of the staff. The system could work in such a way that the existing staff is retained for some period, like until their current contract expires.
2. The firm needs to involve the staff in the implementation of a new system. This will enable the employees to understand the working of the system; hence they will be more accommodating to it.

3. Ways the companies can use smartphones for new services.
CPS energy
The company could come up with an application that allows the customers an easy access to the company’s information rather than going through the internet by themselves. The application should be able to send daily updates to their customers about any changes.
Lloyd construction
The firm could use an application that can keep it updated on any market changes, weather conditions. The application could be linked to a central database, and when there are any changes in weather conditions, the information is relayed to all its employees. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Running a Business on Smartphones Case Study Example | Topics and Well Written Essays - 500 words - 69”, n.d.)
Running a Business on Smartphones Case Study Example | Topics and Well Written Essays - 500 words - 69. Retrieved from https://studentshare.org/information-technology/1651128-case-study
(Running a Business on Smartphones Case Study Example | Topics and Well Written Essays - 500 Words - 69)
Running a Business on Smartphones Case Study Example | Topics and Well Written Essays - 500 Words - 69. https://studentshare.org/information-technology/1651128-case-study.
“Running a Business on Smartphones Case Study Example | Topics and Well Written Essays - 500 Words - 69”, n.d. https://studentshare.org/information-technology/1651128-case-study.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Running a Business on Smartphones

The emergence, opportunities and importance of mobile e-commerce using smartphone

...?Running Head: Mobile E-commerce using Smartphones Mobile E-commerce using Smartphones [Institute’s Mobile E-commerce using Smartphones The world is getting a better place day by day. With the emergence of internet, millions of transactions are just a click away. However, the scope of e-commerce through smart phones has also increased over the time period. People can have access to the internet anywhere, at any point of the time, in the most remote area as well. This makes the market a more lucrative one and it eventually grows. Businesses have the opportunity to grow big since they are having tremendous amounts of sales just through these smart phones....
1 Pages(250 words)Essay

A Survey of the Current State of Security in Smartphones

...and hold our most important information, they are also extremely prone to attacks. Personal computers can be hacked, or could get viruses and spyware, while networks are the target of security breaches, and of course, smartphones can be attacked as well. These technologies are targets for the same reason we use them; they are capable of running our lives. Nowadays, you can do banking from your home or phone. You can transfer bank funds via your network, you can keep the passwords of your utilities in your Smartphone, and you can also keep track of your stocks and other assets through these methods as well. Attacks come in different forms and target different kinds of information. This...
5 Pages(1250 words)Term Paper

Treadmill Running and Road Running

...Treadmill Running and Road Running There are two basic types of physical workouts when it comes to running; treadmill running and road running. Treadmill running, as the name indicates, is the running that is done upon a treadmill machine whereas road running is done on a road. This paper draws a comparison and contrast between the treadmill running and road running. Road running is more physically demanding, psychologically engaging, and financially relieving than treadmill running whereas treadmill running is safer and...
4 Pages(1000 words)Essay

Running Economy

...Swarnambika S Academia Research Running Economy August 29, 2007 Running Economy Running economy is the relationship between running speed and the amount of oxygen required to exercise at that intensity. In comparing two runners, the runner who can exercise at a given speed while using less oxygen has a better running economy. An improvement in running economy would allow a runner to run faster over a given distance or to run for longer at a constant speed because of the reduced oxygen consumption. Two studies have shown that resistance training improves running economy. Firstly, in a...
5 Pages(1250 words)Essay

Smartphones and law

... the implementation of any law. The author in the article also suggests that laws should not be formulated through unstudied opinions. Bibliography Judge rules using smartphone maps while driving illegal - CNN.com. (n.d.). CNN.com International - Breaking, World, Business, Sports, Entertainment and Video News. Retrieved April 28, 2013, from http://edition.cnn.com/2013/04/08/tech/mobile/ban-smartphone-map-apps... JUDGES ILLEGALIZES USE OF SMARTPHONE MAPS WHILE DRIVING al Affiliation) Discussion The article depicts a situation whereby a California judge has rules that the use of maps on smart phones is illegal while driving. A concerned person has questioned the rationale of the Judge owing that that he does not see any clear...
1 Pages(250 words)Coursework

Amazon-Branded Smartphones

...XP. That’s quite a number! Many businesses still use Windows XP because of the compatibility issues of their programs. Some companies are using accounting systems or software that are not yet compatible with the higher versions of Windows like Windows 7 and 8. Tom Murphy said that they have announced the end of extended support for Windows XP in September 2007. That was seven years ago. He is the director of communications for Windows at Microsoft. Since then, they have been working hard to raise awareness about the end of support, and helping users to migrate to the new versions of Windows, as well. More so, it is reported that more than 95 percent of the ATMs still run XP! But Murphy said that banks...
8 Pages(2000 words)Essay

Smartphones

...Smartphones Perlow, Leslie A. Sleeping with Your Smartphone: How to Break the 24/7 Habit and Change the Way You Work. , 2012. Internet resource. The summary Presently, it is inevitable to go out in public without seeing someone tapping away at a smartphone. The smartphone devices merge a number of computer applications with cell phones. The Smartphone gadgets have since become a way of life for the masses (Perlow 23). However, it is inevitable proactively to consider the pros and cons of a Smartphone before acquiring these devices. Some of the demerits and merits of Smartphones are with respect to capabilities,...
2 Pages(500 words)Annotated Bibliography

Smartphones

...Use of Smartphones in Education The mobile industry plays a big role in digitization of the education system all over theworld. Initially colleges, universities, and various schools discouraged the use of mobile phones in the learning centers. Currently, the trend has changed, and instructors and teachers are encouraging students to have Smartphones for connectivity. There are various uses of Smartphones in schools such as connectivity of students and tutors, issuing of assignments, e-learning, and many others. According to Hingorani and others, connectivity is a vital thing for students and other stakeholders in the education sector (Hingorani, Kamal, Woodard Donald, and Askari-Danesh...
2 Pages(500 words)Research Paper

Smartphones

...Teacher Smartphones A smart phone is a mobile phone that has the features of a computer due to its advance technology. It can work as a mobile communication device, as a personal digital assistant, GPS unit, media player among others. It can therefore be used to make phone calls, do transactions online, update contact list, take pictures and videos, surf the web and other activities with its many different applications afforded by its technological advancements. The use of smartphone is now prevalent worldwide. According to Neil Mawtson, also a strategy analyst, the use of smartphone has increased worldwide to the point that one in every seven people around the world own a good...
2 Pages(500 words)Research Paper

Smartphones v. Computers

... Smartphones v. Computers Technological advancements in transport, communication, and production of goods and services hasrevolutionized the world. Airplanes, trains, and automobiles are examples of technologies that have it easy for people to move traverse continents in a short time. Communication has been made faster and easier compared to the old times. Technology has made it possible for people in two different parts of the world to talk in real time without any significant problems. Communication technologies include smartphones, internet, computer (include desktop and laptops), social networks, television, and radio. The paper contrasts smartphones and laptops with the aim of understanding their impact on the society... . It...
4 Pages(1000 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Case Study on topic Running a Business on Smartphones for FREE!

Contact Us