HW 2: Identify a Solution , information system - Essay Example

Task: Identify a solution, Information system Introduction A software package is a built software from a source with any package system availed which is provided as a gathered code with its package description or version. In meeting the needs of Castle Hotels, we can design the following software; Customer relation management software (CRM) This software is designed to aid hotel meet their main goals in customer relationship management.CRM is greatly customizable and allows the hotel to benefit actionable client insight, watching business prospects with predictive analytics, rationalize actions and monogram client service based on the clients recognized history and previous relations with the commerce.

CRM software is frequently used to accomplish a firm-client association, though CRM software systems are similarly used in the equal manner to achieve business associates, customers, agreement successes and auctions tips(Starinsky & Robert, 2003). This software is accessible in many connections including as web-based where it is held by a CRM supplier and retrieved by customer online via the provider’s protected services. This software benefits will benefit the hotel with orderly storage of business data and easy access to them, it helps the hotel understands the client and also in attracting new clients.

It costs as little as $65 a month to get access to CRM software. However, it is incapable to execute several of the roles essential for service business for example, many CRM software do not provide scheduling systems at all and also many companies running the CRM system without the warranty misses a lot in its full use. Microsoft Office Accounting ExpressMicrosoft Office Accounting Express (Version 2009), is an important instrument for handling the hotel’s daily professional events and funds.

With this package, hotel can generate figures and statements, track expenditures, consolidate the lists of clients, sellers and staffs, and maintain fiscal info in a general place (Starinsky & Robert, 2003). Essential bookkeeping sections such as general ledger, account allocated and receivable, invoicing and bill expense are accessible composed with numerous customizable intelligences. This software can also be considered for extra composite industries (hotels), the business home page offers a fast sight of funds, employment costs, and extra.

In addition, it lets record administration, many user allocation, and numerous currency support. Though this software is inconsistent in word operation template and was discontinued by Microsoft but available for download at this web site http://www.softpedia.com/get/Others/Finances-Business/Microsoft-Office-Accounting-Express.shtml.Enterprise Resource Planning (ERP) softwareERP in collaboration with Oracle will provides the hotel with the widest and genuine range of ERP solutions, speaking all important commercial functions, comprising human assets, built-up, monetary administration, hotel intellect, and stock chain administration-all supported with Oracles company-leading equipment.

Oracle ERP solutions allows the hotel to incorporate all its administrative data into one complete atmosphere to rationalize actions and advance policymaking with present data. The hotel possibly doesnt requisite the whole choice of functionality obtainable in a distinctive ERP suite (Starinsky & Robert, 2003). Obtainable in a segmental format, Oracle ERP solutions will allow Castle hotel to select the sections waned today, totaling more proficiencies as the industry cultivates. However, ERP operations are problematic to realize in decentralized societies with dissimilar commercial procedures and systems.

Work Cited:Starinsky, Robert W.Maximizing business performance through software packages: best practices for justification, selection, and implementation. Boca Raton, FL: Auerbach, 2003. Print.