Advantages of Multitouch Technology - Case Study Example

This paper intends to prudently analyze the case study related to multitouch interfaces.

IMPORTANT FACTS SURROUNDING THE CASE
Multitouch technology is probably more flexible as compared to single-touch technology. The technology allows users to perform exceptional gestures using one or more fingers. The technology facilitates users to interact with objects on the smartphone or computer screen without using a mouse, clicking buttons, or striking keys. In other words, it overcomes the difficulties of using mice or keyboards and thus enables the users to access and interact with objects on the screen, are physically unable to grasp a mouse (New To The Touch, “Interactive Session: Technology”). Accordingly, the key advantage of multitouch technology is that users can perform various actions on the screen using their fingers to interrelate with these objects on the screen instead of merely depending on the mouse or keyboard.

The multitouch technology allows users to browse and navigate the internet, zoom in and out images and web pages on the computer screen or smartphone as well as it enables users to shuffle and organize applications on the screen. Another important advantage of multitouch technology is that students at the elementary level are offered with ‘easy- to use’ computer. Moreover, multitouch technology also provides significant opportunities for commercial sectors. Notably, business consumers can interact and place orders with retailers and make virtual video calls simply with the use of their fingers (New To The Touch, “Interactive Session: Technology”).

KEY ISSUES
There are various issues related to people, organization, and technology that must be addressed if any business considers systems and computers with multitouch. It is vital to address employees who are not technology savvy as well as those employees who are impervious to change. The cost of implementing and maintaining a multitouch interface is also quite high (New To The Touch, “Interactive Session: Technology”).

ALTERNATIVE COURSES OF ACTION
It is also crucial to address the organization’s adaption to technology, its goals, and information technology (IT) expertise within the organization. As far as the technology is concerned, it is imperative to address costs associated with implementation and maintenance. Additionally, another course of action should include the fact that employees should be provided with adequate training to handle the intricacies associated with multitouch interfaces. Correspondingly, addressing all these components effectively will facilitate the business to avail the opportunities provided by multitouch technology in the best possible manner (New to the Touch, “Interactive Session: Technology”). Effective leadership is essential for the successful implementation of the multitouch screens within the organization (New To The Touch, “Interactive Session: Technology”).

EVALUATING EACH COURSE OF ACTION

Addressing the issues effectively will enable the companies to avail the significant advantages arising from the use of multitouch interfaces. Multitouch technology implemented within the IT infrastructure of the organizations will enable the management to conduct its business transaction smoothly. In this regard, it can be said that rendering proper training regarding the technology will also allow employees within the organizations to perform their various activities smoothly which would in turn immensely benefit the organization. Moreover, the multitouch interface will enable people to read e-books where they can swipe photos and zoom in and out pictures more easily. It will also facilitate people and children to play games simply with their fingers without the use of joysticks, making their playing experience more exciting than it was ever before (New To The Touch, “Interactive Session: Technology”).

CONCLUSION
Multitouch interfaces undoubtedly offer numerous advantages to the difficulties possessed by the users with the use of a mouse and keyboard. It provides significant benefits to users including businesses, households, and students. However, the use of multitouch screens is still gaining momentum among users. It is thus essential for companies to address management, organizational and technical issues.

RECOMMENDATION FOR THE BEST COURSE OF ACTION
Companies need to provide employees with adequate training so that the employees in the organization can use the multitouch interface easily. It is also crucial for management to ensure that information infrastructure within the organization is supportive and flexible to incorporate changes. The management should also hire IT experts to ensure the smooth functioning of the IT system within the organization. It is also crucial for the management to ensure that expenditure associated with the implementation and maintenance of the multitouch interface is cost-effective that yields the best benefit for the organization (New To The Touch, “Interactive Session: Technology”). Read More