Oman Toward Delivery of Effective Mobile Government - Dissertation Example

In order to ascertain the level of acceptance and awareness among the citizens of Oman; the researcher conducted primary research through surveys.The primary research revealed that large numbers of people in Oman own a mobile phone and are aware of public services being delivered by the government on mobile phones. However, based on the views and opinions of these respondents selected through the snowball sampling method; the researcher was not sure of the usefulness of the mobile government of Oman and thus analyzed those views and opinions with the secondary data and information.

It was found that the mobile government of Oman is still at a nascent stage requiring more efforts in terms of creating a robust infrastructure and awareness. It was also found that the government of Oman is keen enough to introduce new services by strengthening the overall infrastructure of mobile telephony. Based on the analysis of primary and secondary data, the researcher concluded that in spite of growing numbers of mobile subscribers; the little awareness and lack of proper marketing strategies have been posing serious issues in front of the mobile government.

 Over a period of time, there have been varieties of changes in the social and business environments across the globe. It can be assumed that the majority of these changes have been driven by the introduction of technologies. Mobile government is the extension of e-government. E-government is digital interaction between the governments and citizens, governments and business houses, and government and government and employees using information and communication technology.E-government has been driven by internet technologies improving the efficiency and effectiveness of service delivery in the business and social environment.

On the other hand, M-government is the strategic use of government’s services through mobile and cellular services and wireless internet infrastructure.