Self-Assessment Report and Personal Development Plan - Coursework Example

London College UCK BTEC HND in ……. HNTT 123/HNHM141: Personal and Professional Development Self-Assessment Report and Personal Development Plan (Task-1) Name: ID: Email: Table of Contents Introduction 1 Evaluating approaches to self-managed learning 1 Ways in which lifelong learning in personal and professional contexts could be encouraged 3 Evaluating the benefits of self-managed learning to the individual and the organisation 3 Skills Audit x Personal Development Plan x Conclusion 8 Introduction SML, a term coined by Ian Cunningham in the late ‘70s, refers to an explicit learning technique consequent from elements of several other techniques including self-improvement, self-ruling learning and exploit learning. It is fundamentally a holistic loom to the individual and is underpinned by strapping standards. However, this inevitability approach is guaranteed only by the stringent description of SML developed by Cunningham and it is lucid that many methods that slackly manage under the placard of SML would not be measured to be so in true terms. Accurate language is of key significance and Cunningham criticizes Easter by-Smith’s situation to ‘tutors, students and courses’. He discusses that ‘people are not students on a course, but dynamic contributor in a process’. He confronts the sight that academic institutions are the solitary source of knowledge and that learning requirements can be met from a spacious assortment of sources (Dailey, 2009). Continuing Professional Development (CPD) and lifelong learning are important for individuals. One should always be in a learning phase so that they can be in touch with the latest techniques and also groom their personality according to the current requirements of the professional world. Hospitality and tourism sector is mainly dependent on treating the customers well and ensuring that they have a good experience while having a vacation or any other travel plan. I plan to pursue a career in Hospitality Personnel Management and this career particularly requires that individuals are always in the lifelong learning mode. As customer demands changes frequently, the employee should be flexible to adapt to the changes to perform well with the customers. Evaluate approaches to self-managed learning Everything has its advantages as well as disadvantages. The various types of CPD methods can be as follows (Garrow, 1998): 1/ Attending Workshops and Trainings Advantages When attending workshops and trainings, different techniques are learnt. Live application allows individuals to understand the training well. In workshops and trainings, individuals gain hands on experience which they can implement in future work practices. Disadvantages If individuals do not pay attention, the workshop and training will just be a time pass and nothing productive would be learnt out of the training and workshop. The individual needs to relate the training to their field and accordingly implement the learnings. 2/ Reading and research Advantages Self-persistent reading and research allows exploration of new ideas and also the learning of how this can be implemented in the personal and professional life of the individual. Disadvantages If research is just limited to the theoretical level then it will not be used practically and hence no benefit will be attained with the reading and research. 3/ Networking with professionals of the same field Advantages Networking is a very important business tool that should be implied by all working professionals. Networking allows you to develop good contacts and also gives you valuable opinions and suggestions from experienced individuals. Disadvantages Networking with professional individuals and not learning from them can be a waste of time both for the individual as well as the professional. 4/ Online Social Networking Advantages Online media has deeply embedded its roots in the modern world. The use of social media has increased worldwide and individuals as well as professionals, all are using the social media platform for their work. It is easy accessible to everyone and it is a low cost option for all. Disadvantages Online media has lots of benefits but any work conducted on the internet has credibility issues. At times businesses may face loss due to non-compliance of required work quality. The motive that many people under accomplish in their careers is because they do not apprehend how long it takes to accomplish mastery in any field. Widespread research in this part suggests that it necessitates about five to seven years of hard work for you to shift to the top of your field and continual lifelong learning. This means five to seven years of listening carefully, rigorously, determined hard work on yourself to get improved and enhanced in the key result areas that are accountable for your self-awareness. Whats more, there are no alternate ways. Sometimes people say to me, “Five to seven years is a long time to realize the mastery in my field.” This is true. But I then be reminiscent them that, “The time is going to pass anyway.” Propose ways in which lifelong learning in personal and professional contexts could be encouraged As discussed earlier, lifelong learning is an important aspect that needs to be practiced in a continuous mode. Some ways in which lifelong learning can be encouraged and promoted are through self-directed learning. Self-directed learning allows individuals to explore new areas and learn about them through their own primary and secondary research. Another way is by linking higher education with industry. When students are commencing the degree programs, organisations should give them a chance to do their internships. This way the students will be able to link theory with practice. Further education consists of A-levels, diplomas, degrees and certifications of various disciplines. Gaining further education paves ways for individuals to learn about new things and improve their standard of education as well as work (Vermetten, 2002). Recognition of prior learning (RPL) allows the individuals to be given credits for the various skills they possess related to the work. They are given credit for their prior knowledge and experience related to their work. This type of learning is gained by individuals at any point in time and through any mode of learning as well. Evaluate the benefits of self-managed learning to the individual and the organisation Choice making, regulated toward oneself, learning help people obtaining decision making aptitudes through different learning, knowledge they have that could be from instruction or work experience. Being moral, individual can look into good judgment from individual encounter that could be leveraged to the association in an expert way. Critical thinking, these are the sort of aptitudes an individual can have through finding toward oneself that are transferable abilities that an individual can secure them from work, instruction, distractions or diversions on the best way to take care of different issues essentially that could be connected in the association. Association favours individuals to be adaptable in the working example, significance doled out for distinctive assignments without any individual duties that could restrict somebody from working. An individual could procure this through adjusting toward oneself by focusing towards the hierarchical goals. Read more books, newspapers, for example, business pages like The Times, Financial times, Telegraph and so on to extend my insight that will help me create my relational abilities which is needed by the association likewise fitting vital arranging through perusing Harvard business audit figuring out how other association have taken to enhance the execution in their association. Self-improvement by creating my adapting through looking into what sorts of progressions may happen later in years to come associations by assessing natures domain politically, financially, socially, and innovatively. Self-managed learning can prove to be highly beneficial for the individuals as well as the organisations in the long run. At different points in time, individuals may face certain issues which they can tackle due to the prior information learning that they underwent. We have often heard the phrase which says experience makes you perfect. Different experiences in the organisation and observing them carefully can allow the individual to groom them professionally. Self-managed learning allows individuals to connect different tasks together and then work on its implementation strategies as well. Self-managed learning also allows creativity and innovation to be implemented in the organisation (Sahlberg, 2009). Identification of skills/Skills Audit SKILL TYPICAL DESCRIPTORS SKILL LEVEL Low High SPECIFIC COMMENTS Organisation and time management Prioritising, dealing with paperwork; interruptions; planning your day. 1 2 3 4 5 Need to polish this skill further Decision making and problem solving Ability to make decisions; selecting suitable solutions; analysis of appropriateness. 1 2 3 4 5 Need to polish this skill immensely Planning Leading teams; consulting team members; task allocation; objective setting. 1 2 3 4 5 Delegation Matching tasks to staff; providing guidance and advice; maintaining staff motivation and focus. 1 2 3 4 5 Motivation Applying motivational techniques; understanding individual motives; making tasks challenging; encouraging creativity; providing team support; engendering trust and openness. 1 2 3 4 5 Have good motivation skills, need to polish it slightly more. Coaching Providing guidance; listening skills; ability to draw out information; reinforcing behaviour using feedback; negotiating; planning goals and objectives. 1 2 3 4 5 Target setting Understanding and communicating organisational objectives; use of SMART objectives to achieve targets. 1 2 3 4 5 Interpersonal skills Relating to others; building rapport and positive relationships; being sensitive to people needs; using influencing and persuasive skills to help others improve performance or overcome problems; listening effectively and providing feedback; being assertive; use of body language. 1 2 3 4 5 Written communications Structure and format of letters, memos, e-mails, reports 1 2 3 4 5 Oral communications Structure and format: techniques for effective presentations; using the telephone; meetings. 1 2 3 4 5 OTHERS SPECIFIC TO YOUR ROLE Customer Service Management Dealing appropriately with customer and satisfying their complaints 1 2 3 4 5 Event Management Arranging all aspects of the event without any loopholes 1 2 3 4 5 Personal Development Plan SKILL DEVELOPMENT PLAN/ACTION PLAN RESOURCES TARGET DATE Organisation and time management Learning how to manage time within multiple projects Taking up Time management courses Target to complete by December 2015 Decision making and problem solving To provide opportunities to develop the skills. Training and development sessions. Group and mass audience sessions. Ongoing Planning Planning all tasks in the organisation in a structured way so that all milestones are achieved timely. Planning out the project phases in the department assigned. Target to complete by June 2015 Delegation Ensuring that all subordinates complete the tasks assigned to them Team task, and providing commands Target to complete by December 2015 Motivation To attract customers in the tourism sector by various offers such as promotional plans Learning and implementing various motivation strategies Ongoing Coaching Guiding and helping other employees in hospitality management sector. Talking to a mentor and coach and asking them about coaching. Target to complete by December 2015 Target setting Achieving goals and objects in the given time frame. Setting organisational targets and ensuring milestones are achieved successfully. Target to complete by February 2015 Interpersonal skills Dealing with employers and subordinates in a professional manner and ensuring appropriate communication at all levels. Practicing with colleagues and family members Target to complete by October 2015 Written communications Working on business communication such as emails, memos and letters within the organisation. Working on different types of letters and learning about email etiquettes Target to complete by June 2016 Oral communications Working on presentation skills and working towards developing a confident personality. Practicing speaking with colleagues and family members Target to complete by December 2015 OTHERS SPECIFIC TO YOUR ROLE Customer Service Management Taking trainings to understand the different types of customers and how to deal with them Developing patience and understanding behaviour of various customers Target to complete by June 2015 Event Management Understanding the different roles of event management Working on actual events. Target to complete by December 2015 Conclusion Effectual problem resolving does take some time and concentration more of the later than the former. But less instance and concentration than is requisite by a predicament not decently tackled. What it truly takes is an eagerness to slow down. This process can be used in a big group, flanked by two people, or by one person who is countenances with a difficult verdict. The thornier and imperative the dilemma, the more accommodating and compulsory it is to use a closely controlled process. If youre just trying to make your mind up where to go out for lunch, you most likely dont need to go through these seven steps! A personal development plan gives you direction to move forward in a systematic way. The development goal allows the individuals to work accordingly throughout the year and improve in the different skills of the profession they are working in. References Dailey, E. F. Glanz and L. K. (2009). “Benchmarking,” Human Resource Management Garrow, V. (1998) Self-Managed Learning: Development for the 21st Century, [Online] Available at: http://www.mbsportal.bl.uk/secure/subjareas/hrmemplyrelat/roffeypark/115747selfmanagedlearning98.pdf (Accessed 27 of January 2014). Sahlberg, P. (2009). Creativity and innovation through lifelong learning. Lifelong Learning in Europe Journal, 14(1), 53-60. Vermetten, Y. J., Vermunt, J. D. and Lodewijks, H. G. (2002) ‘Powerful learning environments? How university students differ in their response to instructional measures’, Learning and Instruction, vol.12, pp. 263–84. Bibliography Durie, John. 2003 City and Guilds Centre for Skills Development: “Country Report: South Africa,”. South Africa,. Kloss, Michael and Sagar, Vikas. (2010). " Africa business connection: An interview with the CEO of Standard Bank." McKinsey Quarterly. Lin, Anna. (4, Aug 2009) " Exploring Training Opportunities.” Training and Development in Australia.": 8-9. Murthy, N.R. Narayana. (2007). "“Learning from experience: Some lessons I have learned from my life and career.” Pre-commencement Speech, New York University Leonard N. Stern School of Business." Nadler, D. A. 2008 Concepts for the Management of Organizational Change. Cambridge,. Rummler, A. P. Brache and G. A 2007. Managing an Organization as a System. Read More