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Evaluation in human services - Essay Example

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Employee resistance to evaluation is a common occurrence especially in cases where managers do not involve the workers in planning and executing the process of evaluation. In such cases, several reasons lead to resistance among them the feeling that all organizational processes…
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Evaluation in human services
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Download file to see previous pages Additionally, the staff may fear negative effects that evaluation can have on their employment. This negative implication of evaluation can include lost jobs for employees perceived to have underperformed or due to restructuring those results in elimination of some organizational functions and therefore role of some employees. Employees might also fear evaluation as it might result in increased workload for them especially when there is merging of some functions and roles. Therefore, fear and resistance to evaluation is as a result of employees not knowing the changes that this process will bring in the workplace; therefore, preferring maintenance of the status quo (Shell, 2002). Employee resistance to change is a widespread phenomenon in many workplaces since most of them do not want to be challenged by being asked to abandon routine and adopt new ways of doing things. Consequently, association of evaluation process to change in the way employees perform their duties is likely to encounter resistance (Austin, 2002).
Evaluation has an important role in creating efficiency in organization functioning especially if it helps identify areas of waste, even in programs that seem to run successfully. Therefore, it is important that there is cooperation among everyone involved including staff and the management. When evaluation meets staff resistance, this indicates there is a problem that needs to be addressed through either the evaluation itself or prior to conducting staff evaluation. Therefore, the first area of concern when planning to undertake evaluation is to increase staff awareness of the process and possible actions based on results. Fear of evaluation is as a result of the unknown effect it will have on the staff especially as many of the employees wonder if they are going to lose their jobs, have increased workload or be held accountable for negative results. Consequently, evaluation should be done after employees have had adequate information access ...Download file to see next pagesRead More
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