Contact Us
Sign In / Sign Up for FREE
Go to advanced search...

Managing Diversity in Hotels in Lebanon - Research Paper Example

Comments (0) Cite this document
Managing Diversity in Hotels in Lebanon
The world is moving towards globalization and cultural diversity is one aspect that has been evident in many businesses and industries across the world.
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER98.9% of users find it useful
Managing Diversity in Hotels in Lebanon
Read TextPreview

Extract of sample "Managing Diversity in Hotels in Lebanon"

Download file to see previous pages Diversity in the workplaces has been beneficial because the diverse groups possess more tools, heuristics, perspectives, insights and knowledge when it comes to problem solving than homogeneous groups. The owners of these hotels also have different nationalities and possess diverse cultural backgrounds, therefore, integrate diverse people into the workforce. As diversity increases in the hotel industry, managers have seen an increasing number of matters concerning the management of diverse workplaces. This has prompted them to adopt strategies and methods that will help them in managing diversity (Groschl 225). This paper is concerned with the strategies, aspects and enhancements that are being utilized in managing diversity in the hotel industry of Lebanon.
Diversity can be explained as the varying individual differences that organizations are faced with ranging from the visible differences such as age, sex, and ethnicity to the invisible differences such as social class, sexual orientation, culture, religion, educational background, skills, personality, and experience. Diversity management involves the handling and comprehension of these individual differences that the employees and the clients possess in an effort to achieve the desired goals of the hotel industry. Diversity management not only recognizes that every individual is unique and has a particular vital role in the organization but also includes the achievement of the organization’s goals as a tool to foster the advancement of the individual (Heres and Benschop 437). In simpler terms, it involves proper management of diverse human resources to ensure that the best outcomes for the business are realized. Lebanon for a long time has valued its tourism industry immensely as it provides a sizeable source of revenue to the country’s economy. Cultural tourism has always been a part of Lebanon’s broad tourism industry with many Europeans finding their way into the culturally diverse country. The hotels feature diverse workforces like their diverse customer base. In the advertisements the hotels showcase mountain ski resorts, discos, and well preserved churches among other features that attract tourists from different places in the world. They offer international cuisines and a wide variety of beverages to the customers’ preferences. The hotels are also strategically located near bars, restaurants, pubs and even churches such as the Maronite Catholic Cathedral, which are amenities exclusively meant to serve the tourists since Lebanon’s population is largely composed of Muslims (Beirut Hotel 2013). Managing cultural diversity is important for the line managers, expatriate managers and the Human Resource professionals in order to create effective programs that will help the hotel meet its goals. They must possess relevant information on the different cultures and ethnicities that will help provide a base on the activities that should be done to increase the efficiency of the diverse workforce. It is important for the managers to attend trainings and workshops to assist in managing the diverse workforce. Many hotel managers are required to take such trainings in order to effectively manage diverse workforces. Take the example of The Four Points Sheraton Hotel in Beirut. This hotel recruits employees from across the globe and receives a diverse customer base. In order to manage and serve the employees and the customers, the managers have undergone training on how to manage a culturally diverse hotel. In order to successfully manage a diverse workforce, some strategies such as adopting recruitment and training programs, and corporate diversity programs can be used. ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
(“Managing Diversity in Hotels in Lebanon Research Paper”, n.d.)
Retrieved from
(Managing Diversity in Hotels in Lebanon Research Paper)
“Managing Diversity in Hotels in Lebanon Research Paper”, n.d.
  • Cited: 1 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Managing Diversity in Hotels in Lebanon

Managing Diversity

...?MANAGEMENT: MANAGING DIVERSITY Diversity management has attracted not only a lot of interest but also debates all over the world. Many countries are now making improvements in their diversity management strategies in order to accommodate the increasingly diverse labour market (Subeliani and Tsogas 2005, p.833). My paper seeks to give an introduction to the topic diversity, giving a clear definition of what it really is. My main region of focus will be European countries, but with exception to the UK. The paper will explore the various types of diversity management policies which are currently being introduced in organisations in European countries. In addition, it will try to look at the main underlying factors that driving...
11 Pages(2750 words)Essay

Managing Diversity

...? Managing Diversity Introduction The modern business environment is observed to become increasingly competitive undergoing constant alterations owing to globalization. This certain fact is in turn growing to be a major challenge for the survival of the organizations in the current day context. The rate of globalization is rapidly escalating, simultaneously triggering the need of increased communication in between the people with varied beliefs, backgrounds and cultures compared to the earlier times. Individuals are no more considered to exist in a limited marketplace as the factor of globalization makes them an integral part of the global economy and is believed to face competition from almost all the continents. Owing to such reasons...
19 Pages(4750 words)Research Paper

Managing Diversity

Project: 506297 Question There is legislation to deal with overt discrimination in the workplace and even in our day-to-daylives, such as the Civil Rights Act, Equal Pay Act and housing anti-discrimination laws. How does change come about when acts of discrimination were once acceptable but are now illegal? Describe and use examples of factors that can lead to acts of discrimination becoming law.  As the country have legislated national policies to protect civil rights and to correct traditional social norms toward egalitarianism, people can now enjoy the fundamental constitutional rights as human beings. This means that they are now shielded from prejudicial practices that are present in all hierarchies, bureaucracy, and organiza...
3 Pages(750 words)Assignment

Managing Diversity

...? Managing Diversity Introduction This paper addresses the employee’s relation and work motivation in the theory of job execution inany business setting (Lucas, 2012). The big question that recurs in this paper is what motivation is and how it harnesses in any organization. At the individual level analysis, there are different approaches most of which have conceptual viability but empirically supports practical use. The critical task is to find the diverse sources that enable to produce a coherent view of motivation and the content for mechanisms (Wilson, 2005). This research intends to provide a more integrated perspective considering the difficulties in forming the conceptual links and difficulty in the comparability of constructs...
5 Pages(1250 words)Assignment

Managing Diversity

...? “Managing Diversity” Critically discuss the role that unions might play in advancing equality and promoting diversity in the workplace? Today, the workplace diversity has become an essential part of the working environment because the global competition has reached to its peak. Any organization which wants to make increased profits while having successful operations has to maintain diversity in the workplace. However there are certain issues and problems related to it which needs to be figure out in order to maintain sound working environment. Such issues include inequality and the organization’s lack of interest in building the real diverse working situation. Managing diversity is an art in itself since when different people...
9 Pages(2250 words)Essay

Managing Diversity

... and work experience amongst other factor. Diversity therefore defines how people perceive each other and how they handle it against the other in their daily interaction (Sweetman, 2004). Diversity in an organization or the work place can only be practiced or appreciated by recognizing the fact that discrimination can create a serious disadvantage to a particular group of employees or workers while at the same time bestowing privilege on others. Managing diversity in a place of work or organization increases the productivity of the employees in that particular organization. Managing diversity at the place of work or organization is important as it creates and maintains a conducive work environment, which incorporates both differences...
11 Pages(2750 words)Essay

Managing Diversity

...Managing diversity approach to managing employees- Transport and Logistics Firms UK. The Transport and Logistics Industry in UK is worth 15 billion to the country's economy. The total employment provided by this sector is close to around 2.3 million people. According to the Sector Skills Council for Logistics 'Skills for Logistics', the logistics industry in the fifth largest employer in the UK and this is a very significant number. As stated by the Sector Skills Council for Logistics, the following sectors have been identified to define the Transport and Logistic Firms. 1. Freight Transport by Road 2. Scheduled Air Transport 3. Non-Scheduled Air Transport 4. Cargo Handling 5. Storage and Warehousing 6. Other Supporting Air Transport...
4 Pages(1000 words)Essay

Managing Diversity

... Diversity in a corporate setting is a fact existent in all territories and the USA, a melting pot of multi-cultural diversities. While Woods et al (2001) viewed diversity as an issue about people and the differences and similarities that they bring to an organization, including factors (profession, education, geographic location) that influence identities and perspectives, others viewed it as a business issue which the company will benefit by enabling the employees to reach their full potential (Challenge, n.d.). Shirley Harrison, director of Philip Morris’ diversity management said that “(w)ork force diversity is already a reality in American business. The tensions created by a lack of communication, insensitivity, bias and racism do...
3 Pages(750 words)Essay

Managing Diversity

...Managing Diversity is about inclusion and goes beyond issues covered by discrimination legislation. It is certainly not about exclusion and should not marginalise people who cannot be "labelled" according to law. Rather it is about everybody because everyone is different. [Public awareness raising] will improve knowledge and understanding and stimulate employer engagement. It should be based on making information available about the business case for managing diversity and the provision of easily accessible, practical guidance to remove the fear and paralysis that the focus on compliance feeds on." [Ozbilgin, M F, Mulholland, G, Tatli, A, Worman, D. (2008) Managing Diversity; the business case; London; CIPD] In this age of globalization...
12 Pages(3000 words)Essay

Managing Diversity

...MANAGING DIVERSITY Managing Diversity Word Count: 250 If characterized as an individual who is broad-minded in some areas with less tolerant ideas in other areas of life, such as your attitude toward older people, or male–female social roles, what generalizations involving ethics can be made? Being an intolerant person can hinder or help, depending upon the employee’s gender. According to Goodson (2008), a “…qualitative study found that men actually enjoy hidden advantages over women when entering these female-dominated professions. The advantage to men provides a glass escalator (as opposed to a glass ceiling) that encourages rapid promotion in their careers” (pgh. 5). So, it really depends upon whether one is the employee...
1 Pages(250 words)Research Paper

Managing Diversity And Equality

If the term diversity is considered in а very simplistic wаy, then diversity cаn be seen аll аround us, by the cаrs we drive, the clothes we weаr, the different diаlects we speаk, etc. While this mаy be а very generаl wаy of looking аt the term diversity, there is а considerаble grаin of truth to this stаtement. Thаt is, 21st-century Britаin is а more culturаlly rich аnd homogenous society thаn ever before. In the context of business, the orgаnisаtionаl mаke-up of the workforce is chаnging too.

Britаin now hаs one of the most diverse workforces in the world, consisting of а wide rаnge of religions аnd ethnic bаckgrounds. However, diversity is not just аcknowledged in these terms. It cаn refers to politicаl beliefs, аge,...
13 Pages(3250 words)Case Study

The Abduction of Lebanon

Lebanon does not have the exclusive Arabic culture of other Middle Eastern countries. Lebanese cultural identity does not revolve solely around the Arabic culture. Christians, Islamic, Druze, and even Jews make up part of the Lebanese culture (Traboulsi, 36). Although the native dialect is a Lebanese dialect of Arabic, different religions live together in a diverse culture.

Lebanese culture is also more modernized than other Arabic nations. The modernization ranges from food to music. Male and female relations are also not as regulated as in other Arabic nations, like Iran or Saudi Arabia. The dress is also more westernized. An example being women do not dress in head coverings for fear of the police. Lebanon can be com...
9 Pages(2250 words)Personal Statement

A Critical Evaluation of Workplace Diversity: Measuring the Intended Benefits of Managing Diversity

Diversity represents a wide spectrum of tangible characteristics and somewhat less-transparent personality-driven attributes which either contribute or detract from various social interactions in the workplace. 

With this definition in mind, managing diversity represents the elements of embracing and incorporating a wide variety of human differences (or commonalities) into the daily practice of business so as to provide enhanced benefit to the entire workplace and its processes. The goal of managing diversity is for leadership and subordinates alike to take a rather proactive approach to building enhanced inter-personal relationships and then applying this harmony to goals of higher productivity and teamwork.
11 Pages(2750 words)Term Paper

Diversity in Education

There is a form of cultural imperialism that exists within countries and that is, arguably, destructive of personality and helps create school failure where success is possible. Moroccan children in Belgium, Turkish children in Germany, Pakistani and West Indian children in Britain, Algerian children in France, African-American, Hmong, and Latino children in the United States are alienated from their own cultures in their schools and learn to feel marginal to the mainstreams of thought and behavior in many of the communities in which they live. This type of cultural imperialism exists throughout the world, not merely in highly industrialized countries. It affects how Basarwa children are taught in Botswana's Kalahari Desert, how m...
7 Pages(1750 words)Case Study

Managing Emerging Technologies: The World Bank Group

information Technology helps the businesses in cutting costs and creating value to the organization as a whole, by minimizing the digital divide. This helps in developing new and effective business processes as well as in making value propositions especially in the new and modern corporate world whose business network is spread far and wide, such as the World Bank for instance. Information technology plays a vital role in integrating systems and strengthening the strategic ties between service providers and customers, thereby rendering effective services.
The World Bank is involved in various activities providing a wide range of services to several developing and in transition countries across the globe. The bank, owned, fina...
11 Pages(2750 words)Case Study

The Managing Change and Innovation

In line with the proposition as to whether these operational managers discern ways of enacting responses from the relevant quarters when it comes to products, services, and their related operations, we see that their role is immense and they have to bring about activities right from scratch.
The change factor has to be studied in the light of a consistent basis since as the maxim goes change is the only constant, thus we have to understand the basis of change from that very point of view nonetheless. Managers have to see that the new products and/or services mark the very basis for an organization and it is because of these products/services that the company is moving in a swift manner in a forward direction. Thus all their e...
6 Pages(1500 words)Assignment

Guide to Managing Innovation

It is a universal fact that engineering design must be cautiously planned and meticulously executed; if the design is being aimed to overcome a shortcoming or adding a new feature to the existing product, then the design process gets classified as an innovation. So, under certain conditions, engineering design and innovation are inter-related. In other words, innovation is a key process in a product’s development. I have always been intrigued by innovations, primarily because an innovation challenges conventional thinking, it goes beyond technology. Above all it is imperative for organizations, it is linked to survival and at times it is mentioned as the only sustainable strategy for growth. Hence, I preferred to choose the...
6 Pages(1500 words)Assignment

Maintaining Credibility in a Diversity Classroom

 The reason for choosing the above universities for research purposes is stated by the authors as: “The academy is a microcosm of the larger society in which we live and that America and all Western society remain provinces in which white men, and some White women, of a particular class and with particular dominant ideologies determine the nature of all of our existences” (Perry et al, 2009, p.83). The article is well researched and presents data gathered from surveys and other quantitative methods used to gauge the responses of the instructors to the questionnaire presented to them.

The second article is more to do with addressing the question of diversity in schools and the ways and means to make it p...
6 Pages(1500 words)Article

Nile Floods Public Health Disaster: Managing the Disaster using Katrina Experience

The Katrina hurricane disaster that wrecked New Orleans was a classic example of this. Authors, Frank and Trinidad have observed that disaster preparedness is essential in the current socio-political atmosphere. They say that disasters can lead to illness, injury, the devastation of homes, disruptions of essential services, and the displacement of populations. (Frank and Trinidad, 2007). Every disaster teaches the same lessons. “Advance preparation is essential, communication among responders is critical, rules and procedures are helpful, but autonomy and flexibility within limits are key elements of a productive response” (Frank and Trinidad 2007). 

Originating from the monsoon rains, the annual floods...
16 Pages(4000 words)Term Paper

Diversity Management in Organisations

...Managing Diversity in Workforce Contents Introduction 2. Diversity Management: Challenges and Benefits 2 3. Managing Diversity 3 3 Significance of Involvement culture 3 3.2 Impact of Organizational Ethnicity on diversity 4 4. Best Practices to Manage Diversity 4 5. Conclusion 5 6. Bibliography 6 1. Introduction “Diversity” characterizes the massive amount of individual divergences that subsists amid persons. Workforce diversity is a gathering of the resemblances and discrepancies between workers in such sorts as “age, sexual category, cultural inheritance, physical capability and race.” (POLLITT, David, 2006) As of today, diversity in the place of work is widely acknowledged as an advantage that contributes to a business institution’s base...
6 Pages(1500 words)Case Study
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic Managing Diversity in Hotels in Lebanon for FREE!

Contact Us