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Ajax Minerals and Perrier - Essay Example

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Summary
There are at least two sources of resistance in Ajax. The first source of resistance is the middle level management and the second source of resistance is from employees. Both the employees and the managers were concerned about the change because of a bad history of change management in the organisation…
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Ajax Minerals and Perrier
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"Ajax Minerals and Perrier"

Download file to see previous pages Communications is highly necessary in regard to change management because it helps in creating mutual trust. The first way that communication to employees and the middle level management will help is in creating trust by the employees. This can be seen in the history of Ajax. In the past, Ajax failed to communicate to employees, and this led to the employees being suspicious any time the firm is about to make any changes. Communication is seen as a way to create trust because through good communication, it helps in making sure that the employees understand the need for change rather than leave the employees to speculate. The same kind of speculation has been the cause of resistance to change because the employees are extremely suspicious that any change process will affect the negatively.
Involvement
Involving the employee and the middle level managers is essential in helping to smooth out the process of change. When communication and involvement is used in concert, the best result will be achieved. Ajax is trying to involve the employees in the development of the solution and this will be necessary due to a number of reasons. The first reason is the fact that the involving the employees and the middle level managers will result in a change solution that will be accepted by the employees. Involvement will create minimal resistance from the employees. It will also be good in creating a solution that is most holistic in the way the firm deals with future problems. Will it succeed? Although Ajax has chosen to use this particularly valuable strategy to change management, there cannot be a guarantee that the strategy will succeed. This is because Ajax failed to use this strategy right from the beginning and there is a lot of suspicion in among the employees. Perrier case Perrier has at least two sources of resistance. The first source of resistance is from the worker union CGT, which believes that Nestle does not have the right to cut off the number of workers in Perrier. The second source of resistance is definitely from the employees who feel that they need to protect their jobs. Nestle has tried to cut down employees in order to salvage the Perrier brand. When the employees could not allow the firm to cut the employees, the management placed the product of another brand in their cafeterias as a way to have the employees see the sense in trying to change. This method of trying to deal with the issue of change resistance did not help the firm to do away with resistance. If anything, this method of dealing with the issue made things between the management and the employees worse. Comparison There are a number of differences in the way the managers in both of these cases handled the case. Although the Perrier case was more complicated by the issue of the worker union that was ...Download file to see next pagesRead More
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