Nobody downloaded yet

United Airline history (from 1990 to 2000) - Research Paper Example

Comments (1) Cite this document
Summary
“And if I did [fly with you], I wouldn’t bring my luggage / ‘Cause you’d just go and break it, / Into a thousand pieces, / Just like you broke my heart” (Carroll, n.d.).This is not a love song; it is rather a sad song about a passenger’s bad experience when he boarded the plane managed by the United Airlines. …
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER97.6% of users find it useful
United Airline history (from 1990 to 2000)
Read TextPreview

Extract of sample "United Airline history (from 1990 to 2000)"

Download file to see previous pages “And if I did [fly with you], I wouldn’t bring my luggage / ‘Cause you’d just go and break it, / Into a thousand pieces, / Just like you broke my heart” (Carroll, n.d.). This is not a love song; it is rather a sad song about a passenger’s bad experience when he boarded the plane managed by the United Airlines. The persona in the song criticizes the “complete indifference” exhibited by the flight attendants towards him. Entitled United Breaks Guitars, the music piece subtly reveals two facets in the narrative: (1) the passenger’s plight; and (2) the United employee’s lack of professionalism. First, the needs or reasonable complaints of the customers appear to be insignificant to the employees of the United Airlines. This shows the level of treatment in which the United provides its customer-passengers. And second, the United flight attendants apparently fail to behave professionally by reacting to the passenger’s plight with the heartless words “Don’t ask me.” Communications strategy Smith, Berry, and Pulford (1999), on the other hand, states that the United Airlines has been pondering on the minds of its travellers. For instance, United inquires or explores on the daily activities of its passengers and on the persons whom these customers speak to whenever they book a flight. The underlying principle here is, obviously, the end in which the United Airlines can track and attract numerous costumer-passengers. The problem, however, is that United is more concerned with obtaining and gaining a number of customers rather than in providing satisfactory services towards them. Moreover, the focus on the traveller has a drawback to the personnel who book the flight and other United employees associated to booking and travel policy. Smith et al. (1999) argue that these people (e.g., travel agents) have the capacity to “influence over the choice of airline” made by the customer-travellers. It is empirical for the travel agents, they say, to possess a much more detailed information about “routes, schedules and prices” in order to better serve their customers (Smith et al., 1999). Technology It appears that the United Airlines cares less to the passenger’s plight and more to the company’s ways of gaining more traveller-customers. Kelly (1999) writes about the United’s parallel processing technology wherein it functions as a machinery in “forecast[ing] demand” and thereby increases the company’s profit. According to a study, the United Airlines dramatically accumulates a large amount of profit from such technology by as much as $100 million per year (Kelly, 1999). Named as IBM RS/6000, the technology operates through an analysis or calculation from the given data in order to determine the passenger-demand forecast. In using this technology, United only looks and focuses on the flight “paths” of a particular travel route in contrast to its flight “legs” (Kelly, 1999). That is to say, the path that is to be analyzed or computed, from the Boston-to-Los-Angeles flight route with a stopover in Chicago, is the Boston-to-Los-Angeles path. The signifier “legs” signifies the short route (i.e., stopover) from state to state while the term “paths” refers to the ultimate destination of the passenger-traveller from one state to another. On employees Blacks The United Airlines composes employees of different colors; of the many colors, the Black stands high and bright. For one, there are numerous African Americans working in O’Hare International Airport situated in the state of Chicago. Most of them are United’ ...Download file to see next pagesRead More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“United Airline history (from 1990 to 2000) Research Paper”, n.d.)
Retrieved from https://studentshare.org/history/1410176-united-airline-history-from-1990-to-2000
(United Airline History (from 1990 to 2000) Research Paper)
https://studentshare.org/history/1410176-united-airline-history-from-1990-to-2000.
“United Airline History (from 1990 to 2000) Research Paper”, n.d. https://studentshare.org/history/1410176-united-airline-history-from-1990-to-2000.
  • Cited: 0 times
Comments (1)
Click to create a comment or rate a document
je
jennievolkman added comment 1 month ago
Student rated this paper as
Wonderful work done on the "United Airline history (from 1990 to 2000)". I think it is the best sample I have seen so far.

CHECK THESE SAMPLES OF United Airline history (from 1990 to 2000)

Chicago as global city_Census analysis_1980, 1990, 2000, 2010

...shift towards a more ‘post-modern’ situation. Missouri State Census Data Center: Basic Demographic Trend Report United States Cities AREA: Chicago city GEOCODE:17-1051 IL ------1980------ ------1990------ ----CHANGE---- CHG VARIABLE VALUE PCT VALUE PCT AMOUNT PCT IN % ------------------------------------------------------------------------------- T1. TOTAL PERSONS....... 3,005,078 100.0% 2,783,726 100.0% -221352 -7.4 LIVING IN FAMILIES.... 2,519,648 83.8% 2,274,594 81.7% -245054 -9.7 -2.1 IN GROUP QUARTERS..... 46,066 1.5% 46,903 1.7% 837 1.8 0.2 IN RURAL AREAS........ 0 0.0% 0 0.0% 0 0.0 T2. RACE / HISPANIC WHITE................. 1,512,411 50.3% 1,265,953 45.5% -246458 -16.3 -4.9 AFRICAN-AMERICAN.........
20 Pages(5000 words)Dissertation

United States history film

...?United s History Film Review Assignment Summary The film To Kill a Mockingbird by Robert Mulligan was released in 1962. The film’s running timeis 128 minutes, and the same is distributed by Universal Pictures. Besides, Robert Mulligan and Alan J. Pakula are the producers of the film. The mastermind behind the film’s screenplay is Horton Foote. The main actors in the film include: Gregory Peck, Mary Badham, and Phillip Alford. The film’s plot revolves around the topic of racism in the southern states in USA. To be specific, the film attaches great importance to the problem of racism, segregation and prejudice faced by the African-Americans. In addition, the plot develops through the viewpoint of two main characters, Scout and Jem... in the...
3 Pages(750 words)Essay

United States history

...United s History: Although We Think of Democracy as America's Key Feature, Capitalism has Played a Much Greater Role in Defining American Foreign Policy Since 1865 2007 United States History: Although We Think of Democracy as America's Key Feature, Capitalism has Played a Much Greater Role in Defining American Foreign Policy Since 1865 The issue of democracy in America in general is one which has been debated on and about for ages, and the matter of whether or not capitalism has played a larger role in the defining of American foreign policy when compared to democracy is one which is incredibly significant and relevant overall. There are...
5 Pages(1250 words)Essay

History - United States History 1865

...1. Discuss the reasons for America's rise as a world power from 1865-1895 and the events that led to the Spanish War of 1898. Then discuss the of the war and its impact on United States foreign policy. The scenario then was that American newspapers approached the events which led to the war. For Yellow journalists, trouble in Cuba meant another chance for sensational stories, excitement and adventure. The Cuban Island, principal remnant of once great Spanish empire in the western hemisphere had been of several revolts in the first half century from 1868 to1878 there had been constant turmoil. Expansion of Cuban sugar industry had then brought a measure of prosperity and a dwindling of the independent movement. But a...
3 Pages(750 words)Essay

United States History

...United s History The purpose of this paper is to discuss four distinct topics related to American history and American political history. The format that this paper will utilize is to first identify the question then spend one page answering each of the four questions. Q#1) Discuss Pres. Johnsons great Society program. What were some of the successes? What were some of the failures? A#1) The Great Society was a set of programs with two ultimate goals related to the poverty reduction initiatives and addressing racial injustice. Ultimately the goal was to create a great society that aimed at eliminating the troubles of the poor and racially marginalized peoples. In relation...
4 Pages(1000 words)Essay

American History from 1874 to 2000

.... This eroding of support for social institutions at the very time they were most needed caused many to feel that government should play a larger role in offering direct relief for the needy. They were ready for a new deal. That is just what the public got in 1932 when they elected Franklin D. Roosevelt to be president of the United States. This election would greatly affect the course of the Great Depression and the course of American history to this day. Franklin D. Roosevelt’s new deal was exactly what Herbert Hoover had refused to do. It was loaded with direct relief for the American public in the form of jobs and direct payments. Not only this, but it contained promises that were intended to...
7 Pages(1750 words)Research Paper

United States History

... and the Holocaust combined have brought us lessons, morals, and stories that should never be forgotten, lest we watch history repeat itself. Works Cited Bluhm, Raymond. World War II: A Chronology of War. New York: Rizzoli Publishing, 2008. Morsink, Johannes. The Universal Declaration of Human Rights: Origins, Drafting, and Intent. Philadelphia: University of Pennsylvania Press, 2000. Wexler, Keren. “The United States Sits in Silence: Where Was the US During the Holocaust?” History.ucsb.edu. The US and the Holocaust Project, 06 July 2007. Web. 30 April 2010.... United s History Out of all of the events that marked the twentieth century, World War II and the Holocaust stand out the most. While...
4 Pages(1000 words)Essay

United States History

... Identify and give the historical significance of the following: Church Puritanism: The puritans were a group of people, holding fundamentalist views and who were extremely dissatisfied with the workings of the churches in England. These puritans believed in the reformation of religious, moral and social ideas prevalent in the society. Small, in the beginning, their influence grew and had a great impact on the people’s religious and cultural life Pilgrim Separatist Pilgrim separatists were people who belonged to the upper extremists of the puritans. They believed that the church had fallen into corruption and that they were responsible for its revival. They therefore wanted to destroy the existing Church or to separate... Identify and give...
2 Pages(500 words)Assignment

United States History

...United s History In the year 1600 in New Mexico and Arizona, the members of Franciscan order belonging from the Spanish settlement present in Mexico, established their mission in the areas of the Hopi Indian tribe. San Bernardino which is considered to be the first permanent mission was established at Awatobi in the year 1629. In the year 1607, after spending five months at the sea, three ships that were being led by Captain Christopher Newport reached the Cape Henry which is present on Virginia Coast. The Godspeed, the Susan Constant and the Discovery later moved to James River which led them to Jamestown Island. Jamestown later became the first English settlement in United States that...
6 Pages(1500 words)Essay

The History of the United Airlines from 1990 to 2000

...The History of the United Airlines from 1990 to 2000 “And if I did [fly with you], I wouldn’t bring my luggage / ‘Cause you’d just go and break it, / Into a thousand pieces, / Just like you broke my heart” (Carroll, n.d.). This is not a love song; it is rather a sad song about a passenger’s bad experience when he boarded the plane managed by the United Airlines. The persona in the song criticizes the “complete indifference” exhibited by the flight attendants towards him. Entitled United Breaks Guitars, the music piece subtly reveals two facets in the narrative: (1) the passenger’s plight; and (2) the United employee’s lack of professionalism. First, the needs or reasonable complaints of the customers appear to be insignificant... of...
8 Pages(2000 words)Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Research Paper on topic United Airline history (from 1990 to 2000) for FREE!

Contact Us