External And Internal Communication in Healthcare - Essay Example

Responding to selection criteria Author’s name Institutional affiliation Responding to selection criteria Tertiary qualification in health promotion, public relations, marketing or other relevant field In my role as a health care promotion officer at a community center during my university placement period, I was in charge of dealing with external and internal communication that involved the community center. Additionally, this role gave me an opportunity to interact with nurses, managers, physicians, patients, and administrators. In the process, it sharpened my interpersonal communication skills on one-on –one basis. Moreover, as part of my role, I was also required to write for internal and external publications as far as health promotion is concerned, handling all the media calls and creating and writing materials as well as documents that promote health at the community being served by the community center. One of the achievements I attained while serving at this position is that, I successfully organized a charity walk for breast cancer in the community that involved, the community center, Trinity Hospital and the public. Experience and skills in implementation, planning and evaluation of health promotion project We undertook assignments at the university level revolving around the implementation of a health project. In this case, the various study modules that were employed in class clearly demonstrated how gathering information, data and statistics are vital tools of planning. Additionally, the experiments that were conducted in class showed us how we can plan, implement and evaluate a health project based on the analysis criterion (Monash, 2015). Moreover, the class modules also worked with a stipulated number of principles and tools that gave us the experience of handling a health project. In other words, the tools used in learning coupled with the assignments we did in class gave us the experience needed in planning, evaluating and implementing a health project. Moreover, during my job placement at the community center, I was also required to gather statistics that involved the health records of the community analyze and evaluate the data in order to be used for health promotional purposes. I was also required to compare the data collected so as to assess the health needs of the community and recommend ways of improving the health record of the community. In this process, I received very commendable feedback from the community center regarding the planning, evaluation and the implementation of the health promotion projects that were conducted during my time at the center. Communication (oral/written) and interpersonal skills. My verbal and written communication techniques were vividly demonstrated during the assignment reports at the university. I was basically required to formulate and write a report about how individuals can promote healthcare activities and present the results to the class. I employed both qualitative and quantitative tools in writing my assignment report after which I paraphrased my results and findings in a way that will be easier for both the teacher and classmates to comprehend (Monash, 2015).Owing to these, my assignment report inspired great and encouraging discussions which made my assignment report and presentation to be graded with excellent marks. I also communicated with other students via emails seeking clarifications on my report presentations. I gained experience in interpersonal skills through department meetings during university job placement at the community center. The experience and the skills I gained from the meetings enabled me to be always prepared in the workplace for activities such as consultations on group basis, team meetings and organization’s client presentation. Understanding the principles of mammography screening and public health I clearly comprehend that mammography screening was initially implemented as a global achievement to solve the issues related with the women’s health in the process, reduce the burden that comes with breast cancer. Additionally, through the various literature reviews and policy statements on the internet about screening, I also understand that Screening basically means that the conduction of tests on a population that does not show any overt signs of the disease symptoms in question in order to detect the chances of a disease at a crucial stage of time when treatment is the most effective measure. Through various class works, am also aware that, the primary purpose of screening most especially on an asymptomatic individual is to detect any early picture and evidence of abnormality so as to implement protective and preventive approaches that will in the end provide a better health outcome. Additionally, through my interaction with health professionals and the community at large, it is universally believed that early cancer diagnosis is better and beneficial and therefore, mammography and screening is bound to be the most effective preventive approach in health. Therefore, with all this information, am aware and used to mammography and screening approaches in health fields (Monash, 2015). Proficiency and experience in using programs in the Microsoft office package including excel and word As a third year student at the university, I took a short computer packages course at the neighboring college institute. Additionally, I took the initiative of improving my computer skills further in office and Excel Microsoft’s by volunteering as a tutor at a neighboring high school. In this case, I helped the students on how to format documents in word, give commands and directories in MS Dos, arrange, make and split cells in excel as well as making tables in Microsoft access. By so saying, it means that, this prepared me for my job experience in making payrolls, preparing and making reports, entering data into various databases as well as making presentations using graphs and tables. Experience in working with databases and analyzing information to interpret data As a voluntary worker at a rehabilitation center, I was assigned the role of communicating and analyzing the events of the organization for documentation. In this role, I was required to collect the patient’s data and enter all the information about them into databases and compare them for future evaluation and assessment (Monash, 2015). By way of explanation, a comparison criterion was the commonly used approach that I employed in extracting and analyzing data and information from the Microsoft excel database. In this case, the value that I assigned under the heading of the column in the criteria range was clearly compared against all the value records in the excel database (Monash, 2015). By so doing, all the values that match were extracted for further comparison and analysis. Therefore, this prepared me for my future work experience in dealing with any issues related with the databases as well as interpreting and comparing data and information. Current NSW driver’s license and willingness to travel As part of our second year training at the university, we underwent a comprehensive training in roads and maritime services lessons as far as health and driving lessons are concerned. Additionally, our training entailed the ability to train and serve anywhere around the world. In this training, we were require to portray clear understanding of both maritime and roads health safety measures as far as driving is concerned as well as the implications of NSW driver’s ;license based on the health practitioners rules and regulations (Monash, 2015). Moreover, the procedures we went through to gain this knowledge, skills and experience in this field included completion of written , set and practical examinations, participation in training lectures and passing of a very difficult and challenging tests and examinations. In other words, I am not only aware of the NSW driving rules and regulations but I have also been deployed in different areas and regions portraying my willingness and ability to serve and travel anywhere and at all times (Monash, 2015). References Monash University, (2015).Selection Criteria. Retrieved from: http://www.monash.edu.au/students/career-connect/apply-for-a-job/selection-criteria.html Read More