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Health care Interview - Essay Example

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Healthcare interview Name: Institution: Course: Tutor name: Date: August 18, 2013. Healthcare interview Introduction The John Hopkins Hospital is a facility for teaching and research. It focuses on biomedical research and its case services are highly regarded nationally and globally…
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Health care Interview
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Download file to see previous pages The interview aimed at understanding the scope of the department’s activities, and the director’s position. Description of the target department The target department is the human resource department. It deals with issues that relate to employees and operates independently from other department in the hospital. Its operations however interrelate with other departments and require sensitivity to operational scopes of each department as knowledge of employees’ needs. Reports of customers’ utility that has highly ranked the organization identifies effectiveness of the department and the director attributes this success to effective leadership from the department and from across the organization’s management levels (Personal interview). Type of work done in the department The department does extensive scope of work that relates to employees and their welfare in the facility. Its work begins with evaluation of each department in the facility to understand human resource need for appropriate measures. It determines the overall level of human resource in an organization with the aim of detecting possible scarcity for reinforcement. It also notes employees’ turnover for gaps to be filled in order to sustain the capacity to offer the facility’s services. Another type of work that the department does is recruitment of potential employees into the organization. The human resource director explains that the department owns the responsibility of attracting the hospital’s employees. It makes decisions on recruitment strategies and times at which the organization can implement the strategies. The internet is the most preferred medium for recruitment and its advantages such as a wide target market and speed of communication are the rationale behind its preferences. Advertisements for job openings are placed in the hospital’s website and in other job placement websites. The department also advertises its vacancies in print media because of the wide audience that still uses the media. Another work that the department does in relation to recruitment of human resource is liaison with learning institution for internships and research programs that allow it expand its recruitment base. The department also selects employees into the organization and develops criteria for such selection. It organizes for interviews and establishes panels for conducting such interviews. Its selection role also involves review of recommendations from the panels for final decisions on employees to be hired (Personal interview). The human resource department also organizes for orientation of new employees, the director explains that personal initiative, and involvement in orientation exercise has been fundamental to the level of success of employees’ integration into the facility’s system. It is also the duty of the department to evaluate employees’ performance and organize for seminars and training for employees’ empowerment and developmental programs. The department does not have direct customers because its work relates to the organization’s internal environment, employees, and not the services that customers receive (Personal interview). Interesting information about the department The extensive scope of the department that transverse to the entire facility is one of the interesting thing about it. Unlike other departments that are centralized with defined areas of operations, the human resource ...Download file to see next pagesRead More
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