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FE Patient Access - Research Paper Example

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FE Patient access Name Instructor Task Date Table of Contents 1. Executive summary……………………………………………………………………………4 2. Abstract……………………………………………………………………………………….5 3…
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Download file to see previous pages .........................................................................….........................7 4.2. Expected Outcomes and Precise Performance Measurement………………………………...8 4.3. Leadership Components……………………………………………………………………....8 4.3.1. Balance Scorecard Performance Measurements……………………………………………9 4.3.1.1. Proposed Metrics to Measure Performance in Specific Areas……………………………9 4.3.1.1.1. Financial Performance……………………………………………………………….....9 4.3.1.1.2. Sales Revenue and Productivity……………………………………………………….9 4.3.1.1.3. Sales Revenue Increase Percentage………………………………………………..….9 4.3.1.1.4. Net Turnover Margin……………………………………………………………….…9 4.3.1.1.5. Selling from new-flanged healthcare services………………………………………...9 4.3.2. Customer Retention and Satisfaction Performance……………………………………..9 4.3.2.1. Rise in client satisfaction………………………………………………………………..9 4.3.2.2. Rise in repeat clients and number of visits……………………………………………...9 4.3.2.3. ...
.10 4.3.2.7. Rise in online and individual appointments……………………………………………10 4.3.2.8. Maximize checkout competence……………………………………………………….10 4.3.2.9. Improve relations with patients………………………………………………………...10 4.3.2.10. Rise in online trades by a definite percentage of the whole sales……………………...10 4.4. The amount of register dealings………………………………………………………...10 4.5. Learning and Growth Performance…………………………………………………….10 4.4.1. Employee commitment and satisfaction…………………………………………………..10 4.4.2. Improvement of employee skills and abilities………………………………...10 4.4.3. Empowerment at workforce…………………………………………………..10 4.4.4. Employee turnover……………………………………………………………10 4.4.5. Number of hours of training…………………………………………………..10 4.4.6. Employee cross-training hours by department………………………………..10 4.4.7. Percentage of employee suggestions implemented…………………………...10 4.5. Business Performance……………………………………………………………………...11 4.6. Two Personal NCHL Stretch Goals as Per Organizational Balanced Scorecard Area…….11 4.7. Timeline………………………………………………………………………………........12 4.8. Recommendations………………………………………………………………………….12 4.9. ...Download file to see next pages Read More
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