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The Utilization of Health Management Information Systems within the NHS - Essay Example

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THE UTILIZATION OF HEALTH MANAGEMENT INFORMATION SYSTEMS WITHIN THE NHS AND ITS IMPACT ON MANAGERS AND CLINICIANS Introduction In all Western countries, rigorous attempts are embarked on to improve the utilization of Information Technology (IT) in health care (Berg, 2004)…
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Download file to see previous pages Similarly, the widespread employment of Internet technologies and electronic patient records could improve the situation of the patient by offering him or her with pertinent medical information and access to their own records. Concurrently, it may perhaps give the government, payer and patient organizations with analogous data on the operation of individual professionals and associations. This paper aspires to tackle the Health Management Information System and how it is utilized within the NHS. Moreover, this paper also deems to identify the pros and cons in the employment of such system concentrating mainly on the discussion of its impact on managers and clinicians. Definition and Evolution of HMIS In its broadest sense, Health Management Information System or HMIS encompasses diverse concepts, methods and applications from many related fields; its genesis may be traced to multiple roots, including general systems thinking, information economics, management science, information systems development methodologies, software engineering, computer science and communication theory, medical computing, health organization behaviour, health management, policy and health services research (Tan, 2010, p. 6). Tan (2010) stressed that the evolution of HMIS over the past several decades has been largely stimulated by strategic, tactical and operational applications of diverse information technology or IT and advanced systems concepts for healthcare services delivery within an individual, group and more fittingly, an organizational standpoint. It also envisions what will be advantageous for the majority of individuals as viewed by regional or even national coalitions as made possible by the organization of electronic health information exchange infrastructures (Tan, 2010). Likewise, fuelled by public incidents and growing evidence of deficiencies in care, and concern over the qualities and outcomes of care brought about the creation of such system paying attention to issues of leadership, culture, team development and information technology at all levels (Ferlie & Shortell, 2001). This was also supported by Ballantine et al. (1998) that the introduction of new forms of competition and management into the NHS had implied a need to reform management information systems, specifically in the areas of costing and performance measurement. Due to the emerging radical, political and financial changes imposed to the NHS, a system was created to respond to such demand known as Patient Management System or PMS. A Patient Management System builds a database of patient related administrative information, from which a set of management and operational reports can be produced (Geisler & Heller, 1998). A PMS as given emphasis by Geisler and Heller (1998) is the heart of the administrative and management information systems within a hospital. The outputs derived from the PMS consists of the admission and discharge information for in-patients, out-patient management including clinic scheduling and generation of letters to patients and their local general practitioners, management of waiting lists, supporting of the contracting process which is the internal market between purchasers and providers within the NHS, support of the clinical coding processes such as ICD 9 & 10, OPCS 4 and Read Codes version 3, creation of standard returns required by the NHS Executive and the Department of Health and ...Download file to see next pagesRead More
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