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Principles of Healthcare Management (see my attachment for more info pleas) - Essay Example

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Principles of Healthcare Management [Author] [Institution] Component 1: Critical incident A critical incident that I came across involved a patient who was suffering some stomach problems since two days. She was an old lady and she visited the doctor who considered it as a common stomach problem suggested her some medicines…
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Principles of Healthcare Management (see my attachment for more info pleas)

Download file to see previous pages... The next time she came, she complained of asthma. She claimed that she had difficulties in breathing and her heartbeat was unusually fast. Her family members kept on asking the doctors what the issue was, but they said it was just normal because of her age. They did not suggest her any serious tests and gave her medicines for asthma, knowing she was an old asthma patient. The old lady had already made three visits to the hospital in one week, and her fourth visit was at 5a.m when her daughter rushed into the emergency claiming that the old lady could not breathe and had a severe asthma attack. She could not walk and breathe at all. At first, all the doctors in the hospital were sleeping on their desks. When they were awakened by the junior staff members, they rushed her in the emergency. There was a chaos in the hospital and because of which the doctors were not prepared for this emergency. There was no nurse to operate the E.C.G machine so that the state of the heart could be checked. The lady was given continuous supply of oxygen. The E.C.G machine had to be operated by the doctor, and it was seen that the heartbeat was unstable, and the old lady was sinking. There were sudden medicines needed but the pharmacy man took a while to provide them as his store was not in a running position at 5 in the morning. Eventually, the old lady died, and the reason stated on the death certificate was cardiovascular. The lady had no history of cardiovascular. That is when the hospital staff and doctors got vigilant, and realized what happened. One of the symptoms of heart attack is an upset stomach. The old lady was suffering from stomach problems since three days and the doctors did not bother to think whether there can be another reason for this or not. The lady was old and tests and precautions should be taken when it is about an old person who is internally weak naturally. She was gradually developing a heart attack because of which she faced all the minor issues. Her complaint for asthma was also because of the strain on her heart. Moreover, the moment she was bought to the hospital, she could not receive proper treatment as quick as possible. But as suggested, the doctors did their best. Component 2: Analysis Resource management is one of the most important principles of healthcare management that need to be carried out by the hospital (Ferlie and Shortell, 2002, p315). Resource management means that the hospital resources should be used in the most efficient ways. The resources that a hospital uses are the staff members, medicines and the equipment. Resource management means that these resources should be managed in such a way that the patient gets the treatment that he deserves with the correct doctor and the correct equipment (Sandra, 2007, p17). The hospital management has to take care that no patient faces a shortage of the resources because some other patient is overusing them (Lemieux et al, 2002, p553). Equal distribution of the resources is very important mainly because a hospital may have limited resources and this means that they need to be used efficiently (Dubnicki and Limburg, 1991, p11). The resource management should also be to make sure that the hospital does not face any shortage of resources, and if it does they are supplied before a patient feels the need of them. Another important thing to manage is to make sure that the resources are not wasted. The main aim to provide the best of healthcare to the ...Download file to see next pagesRead More
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