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Introduction To HRM 2 - Coursework Example

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PART 1 1. The main similarities and differences between the approaches to people management at Cafe Co before and after the review. According to Deckop and Deckop (2006), hard human resource classifies employees as passive resources used, deployed and even disposed at will by employers…
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Download file to see previous pages Before review, human resource management was characterized by punishing employees who were not performing according to Cafe Co instead of training them. Employees were not highly valued but treated just like any other resource and paid minimum wages Furthermore, employee engagement and communication was not valued and human resource activities were aligned to company’s strategy only. All human resource roles were left to human resource department only. Cafe Co was only concerned with employee performance and not development. After the review, the company adopted much of the soft approach though it continued to align human resource activities to company’s strategy. Soft human resource classifies employees as special and treats them as human beings that need to be respected and trusted. Theory explains that employees’ skills need to be developed and nurtured. It also stresses better remuneration and taking good care of employees. Cafe Co accepted to adopt soft approach by appointing human resource representative to the company’s board. Kim adopted much of the soft approach after the review because she emphasized development of employees’ competency, advocating for increase in employee compensation and prioritized retention of employees. Employees are valued and referred to as colleagues and partners towards achievement of company’s vision and mission. ...
There are a number of both advantages and disadvantages of devolving HR activities to line managers at Cafe Co. Employees are likely to receive quick response from their line managers, appropriate employees are likely to be selected because line managers are more likely to make correct decisions and there is possibility of increased employee productivity as employees concerns are responded in time. Devolving HR activities on the other hand may increase work load to the line managers, decrease importance of human resource specialists and line managers may be incompetent on human resource issues. Cafe Co is likely to benefit from devolving HR activities to line managers. Employees are likely to develop commitment and loyalty when their issues are responded to on time because they feel cared for. As a result, much of employee time will be used to work thus increasing their productiveness. Line managers are more likely to motivate and mentor their employees than overall HR specialists. How each of Ulrich’s HR roles could help the HR manager solve some of the problems in Cafe Co. According to Ulrich, human resource department act as a strategic partner, administrative expert, change agent as well as employee challenge (Holbeche, 2009). As a strategic partner, human resource department can align human resource initiatives and activities with mission and vision of Cafe Co. Strategic partner role informs Kim (human resource manager) to design work positions, strategic compensation and benefits, appraisal systems, succession and career planning as well as employee development to respond to the needs of the company. Strategic partner role pushes Kim to make employees to be more ...Download file to see next pagesRead More
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