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Isetan Company - Essay Example

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Isetan Company has enjoyed its reputation as one of the Japan’s fashion leader attracting more than 30 million customers a year at the Shinjuku store. (Isetan Foreign Customer Service) It has around 120 years of history and deals with a variety of products of international standards which meets the individual requirements…
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I did my internship for 3 months at the buying office of Isetan in New York branch. It is located in the 40th street of Madison Avenue. I did the position of manager’s assistant and my main responsibilities were to research new American brands for Japanese buyers and to organize all schedule for fashion collections. This paper is written as the strategic analysis of Isetan, based on both internal and external business environments (SWOT and PEST analysis)

The major strength of Isetan is its wide product range. Products like ladies wear, ladies accessories, bags and shoes, ladies cosmetics, and fragrances, watch, jewellery, babies/children wear, household/ interior goods, mean’s wear, men’s accessories, shoes, Men’s grooming, sports accessories etc are some of the products of Isetan. Isetan has products which can satisfy all the people irrespective of their age or gender and hence a family can depend Isetan for its complete purchasing needs.

Another strength of Isetan is the research and development department. This department constantly monitoring the fashion trends all over the world and they were able to produce high quality fashion goods based on the changing needs of the customers. In other words, Isetan was able to foresee the trends in fashion and they were able to adapt themselves based on that. They never rely entirely on one kind of product for their business. Children, adults and old people, all are dealt with equal importance and hence all the customers who visit Isetan department stores will return with utmost satisfaction. ...Download file to see next pagesRead More
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