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Organisational Transformation - Dissertation Example

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Organizational Transformation Introduction: The case study on the Health Care Clinic clearly explains the circumstances prevailing in the organization which had to undertake an Organizational Development program in response to the problems faced by the technologists owing to the adoption of new technology in the work process…
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Organisational Transformation
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Organisational Transformation

Download file to see previous pages... A 7S framework furnishes a method for accomplishing essential change and involves managers and companies to manage their hard work around seven major elements which include structure, systems, style, staff, skills, strategy and shared values. It essentially offers a manager with a procedure to ensure that all these essentials are carefully thought of and that they are in their accurate structure (Amelio & Simon, 1995, pp.173-175). If these seven elements are considered and related to the given case study, then it can be understood that the emergence of modern technologies has impacted these elements leading to employee dissatisfaction. Owing to the introduction of new technologies, there have been changes in the system and style of working, change in the structure of procedure that was earlier followed, which in turn affected the skills of the staff, ultimately impacting the overall strategy and the shared values in the organization. A SWOT analysis being a “comprehensive internal analysis instrument to process company internal and external information” brings out a company’s internal strengths and weaknesses as well as external business opportunities and threats (Bohm, 2009, p.1). Conducting a SWOT analysis on the current situation of the Health Clinic, the major strength of the organization is found to be the availability of modern technology. It can also be considered as an opportunity for the organization to utilize this strength for better performance. However, the major weakness for the clinic lies in the inability of the management to introduce such technology, thereby explaining its rationality so that employees are able to accept it creating greater job satisfaction. As from the case study, it can be realized that the major reasons for employee dissatisfaction included underutilization of their work, insufficient communication, uneven distribution of work, and improper treatment. These are different weaknesses on the part of the management which impacted the technologists. PESTEL is another model that provides a useful analytical framework to identify and examine the environmental impacts of political, economic, sociological, technological, ecological, and legal factors on an organization (Campbell & Craig, 2005, pp.501-502). The case study clearly reflects the impacts of the technological factors on the organization as new and modern technologies leading to job changes have created job dissatisfaction among the employees. The report would give a detailed analysis on the introduction of the Organizational Development Program to overcome such problems, the methods applied, and the outcomes thereof, thus trying to recommend certain steps for betterment. Literature Review: Organizational Development (OD) Defined: Organizational Development covers a broad variety of activities. Henceforth, there are a number of definitions of OD that exist. For example, according to Warner Bruke, OD is a “planned process of change in an organization’s culture through the utilization of behavioral science technology, research, and theory”. Wendell French focused on long term interests and use of consultants and defined OD as a “long range effort to improve an organization’s problem-solving capabilities and its ability to cope with changes in its external environment with the help of external or internal behavioral-scientist consultants, or change agents” ...Download file to see next pagesRead More
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