Free

Describes the capabilities that you want to provide for your customers The Broadway Cafe - Assignment Example

Comments (0) Cite this document
Summary
Management Information System for Broadway Cafe (College/University) Introduction Management Information System (MIS) is an innovative business concept that offers wide ranges of information needed to manage the day to day organizational activities effectively…
Download full paperFile format: .doc, available for editing
GRAB THE BEST PAPER95.3% of users find it useful
Describes the capabilities that you want to provide for your customers The Broadway Cafe
Read TextPreview

Extract of sample "Describes the capabilities that you want to provide for your customers The Broadway Cafe"

Management Information System for Broadway Cafe (College Introduction Management Information System (MIS) is an innovative business concept that offers wide ranges of information needed to manage the day to day organizational activities effectively. Three basic components such as information, technology, and people constitute MIS. Out of these three components, technology is regarded as the heart of the management information system as it is the key element that enables humans to deal with every piece of information. In order to develop software that meets customer requirements, it is necessary to deal with Software Development Life Cycle (SDLC) concept. This paper will discuss different recommendations that can be implemented in Broadway Cafe and various change development phases. Development suggestions for Broadway Cafe Broadway Cafe is a coffee shop located at Atlanta in Georgia that deals with ranges of products such as coffees, teas, homemade sandwiches, soups, and salads. The Broadway Cafe continues the same business methods as it did in 1952; and it does not possess any computer systems even in this 21st century. The last five years reflected considerable decline in cafe’s productivity that can be directly attributed to its conventional modes of business operation. So as to provide improved facilities to its customers; firstly, as Rego (2001) opines, the company must establish an efficient management information system that can adequately assess changing business and strategic requirements. Such a system would also assist the company to monitor various operational activities and it contributes to the business sustainability. In order to practice an efficient MIS, it is necessary to establish a computer network which in turn would effectively coordinate various organizational activities. It is advisable for the Broadway Cafe to design an effective website that would provide relevant information on the Cafe and its products. The proposed website must provide 24 hours customer care facilities that would aid the firm to meet customer satisfaction and thereby collect their feedbacks. From the consumers’ perspectives, the customer care facilities would assist them to clarify their various doubts regarding product features. The company can mainly use this website to provide online trade facilities (e-business) to their customer so that the customers can take advantages of less time and lower costs. Moreover, in the busy modern life, people wish faster delivery of ordered goods. Credit card using prepaid delivery system enables business houses to meet those customer interests. In short, the company website and online trade transactions would certainly assist the company to maintain a potential customer network which would contribute to the expansional notions of the Broadway Cafe. As we saw, in order to make the company website and customer network it is necessary to pass through different phases of Software Development Life Cycle. According to Prasad (2009), SDLC phases include software requirements engineering, software design, implementation, testing, and maintenance (p.27). In the software requirements engineering phase, the Broadway Cafe must explore its actual needs and it would assist the software developers to prepare a Software Requirements Specifications (SRS) document. This gathered data must be deeply analyzed in order to check the functionality of the software. In the case of the Broadway Cafe, elements such as products and services offered by the company are the potential requirements. In other words, software design phase covers “development of the architecture, design of the algorithms, and data structures” (Prasad, 2009, p.29). These processes are completely carried out on the basis of identified software requirements. The implementation phase involves conversion of design into code; designers and programmers combinedly work in this stage. The testing phase is very complex and involves too much time. This process ensures that the developed software adequately meets its performance standards. Finally, software is put into application under maintenance phase and it is continuously monitored by project development team for a certain period. While exercising this wireless network, the company cannot ensure the quality of goods as it may be damaged during transit to destination. Since the company is using shipping facilities to deliver the ordered goods, it is not possible to ensure the timely delivery to customers. However, these pitfalls can be bridged if the Broadway Cafe implements some effective tools. It is advisable to develop special features that would secure the network form software hackers. It would be beneficial for the company to receive payment through credit card method only because it involves more degree of safety. Similarly, once a customer transacts with the company, he must be given a particular ID and password; this procedure would add to the safety features of the network. Conclusion The above discussion reveals that SDLC and MIS play a crucial role in determining the organizational performance. Although, there are some limitations associated with these concepts, they can be avoided by the application of well formulated management policies. Reference Prasad, K. V. K. K. (2004). Software Testing Tools: Covering Win Runner, Silk Test, Load Runner, J Meter, Test Director and QTP with case studies. New Delhi: Dreamtech Press. Rego, A. J. (2001). National disaster management information systems & networks: an Asian overview. GDIN. Retrieved from http://www.adpc.net/infores/adpc-documents/paperatgdin01.pdf Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Describes the capabilities that you want to provide for your customers Assignment”, n.d.)
Retrieved from https://studentshare.org/family-consumer-science/1416995-describes-the-capabilities-that-you-want-to
(Describes the Capabilities That You Want to Provide for Your Customers Assignment)
https://studentshare.org/family-consumer-science/1416995-describes-the-capabilities-that-you-want-to.
“Describes the Capabilities That You Want to Provide for Your Customers Assignment”, n.d. https://studentshare.org/family-consumer-science/1416995-describes-the-capabilities-that-you-want-to.
  • Cited: 0 times
Comments (0)
Click to create a comment or rate a document

CHECK THESE SAMPLES OF Describes the capabilities that you want to provide for your customers The Broadway Cafe

The Broadway Cafe

...to create its own website via which it can trade its goods and services online and reach wider number of customers. It is because of the e-business technologies that Broadway Cafe will be capable of offering its customers with greater customer service, increase its sales volume, streamline its business processes and minimize the rising costs (Department of Jobs, Enterprise and Innovation, 2012). Creation of Online Community By creating online community, Broadway Cafe will be capable of understanding the needs, interests and desires of the customers and will also be...
4 Pages(1000 words)Research Paper

The Broadway Cafe

...with this, keeping the customers satisfied is one of the strength of Broadway Cafe. Over the years, the company managed to deliver what its customers want. Since Broadway Cafe was able to monopolize the coffee business within the neighborhood for a long period of time, the company was able to establish and maintain a good business relationship with its customers. Eventually, the business relationship between the Cafe and its valued customers has led to the development of strong brand association and brand loyalty (Bennett & Rundel-Thiele, 2005). Yoo, Donthy & Lee (2000)...
4 Pages(1000 words)Assignment

The Broadway Cafe

...situation because it helps you understand both the strength of your current competitive position, and the strength of a position you're considering moving into” (Porter’s Five Forces, 2011) According to Michael Porter, Threat of new entrants, bargaining power of supplier, bargaining power of buyers, threats of substitute products, industry rivalry or competition etc are the five forces which shapes the present and future of an organization. (Porter’s Five Forces Model, 2009). The figure given below illustrates the Porter’s five forces theory. (Porter’s Five Forces Model, 2009) In the given case study, Broadway cafe is struggling to survive in the current business...
7 Pages(1750 words)Case Study

The Broadway Cafe Part II

.... It is used for efficient processing of payroll. It can also track worker distribution, develop security as well as personnel scheduling. This system can decrease the time required to enter ‘hour worked’ records into the ‘payroll system’ (HR Guide, 2007). The pros of outsourcing system are it provides company with skill to expand business and save money. But it has limitation as well; it eradicates direct communication among company and its customers which can lead to dissatisfaction (Master, 2009). Question 3 How Will Your Older Employees Feel About The New System And What Can You Do To Ensure A Smooth Transition? Few employees can respond in favor of the change and few...
10 Pages(2500 words)Case Study

The Broadway Cafe

...and information among employees, customers, suppliers, and all others who are interested in Broadway Cafe. The best collaboration system for the cafe, in my opinion, will be a groupware system. This Groupware software will allow group interaction events such as calendaring, scheduling, and video-conferencing. It is very evident that having this system will allow the cafe to communicate with our customers and suppliers. In addition, this will help complete various tasks in time by properly listing things on an e-calendar. However, database backup is very important for the cafe. So, care will be taken to ensure everyday...
10 Pages(2500 words)Research Paper

The Broadway Cafe Paper

...increase the enterprise mobility which can help the organization to perform rapidly and successfully through improving the communication and cooperation. Having wireless fidelity will provide the competitive advantage by accessing vital information at right time and at right place (Advanced Managed Solutions, n.d.). Information Technology (IT) Role in Supply Chain Management (SCM) Through applying IT, Broadway Cafe can acquire the capability to enhance association with all parties in supply chain. As a result, Broadway Cafe will never face any kind of shortages of resources or surplus of resources and customers’...
4 Pages(1000 words)Research Paper

(whatever you want)

...My Retirement When I retire from work in about 40 years, the world will be a completely different place from what it is now. I am wondering if I will even want to quit working just because the working environment might have changed a lot. By then, we might be working mostly from home in an environment of our own choice and interacting with our ‘office-mates’ through digital video and audio transmission. I might choose to cut down my working hours and work more often from exotic locations, but life might be a lot different and more relaxing. The demographic situation I envision for myself at retirement age is much different from the situation my parents face. Because life will be less stressful, thanks to reduced...
2 Pages(500 words)Essay

Provide a brief narrative which describes your significant leadership activities

...Essay Significant Leadership I consider myself a leader in my community. In my work at Wayne (WSU), I had several leadership positions. As President of Circle K, a community service group, I did everything from picking up trash on the side of the road to singing Christmas carols at a retirement home. I was also responsible for helping to stuff boxes for “Kids Against Hunger” and I organized a Halloween party for children. While at WSU I also was vice president of the Pile High Council, which was the hall I lived in. I helped to plan socials and activities for the residents of our hall. We were also responsible for listening to other residents and helping to define changes that needed to be made in our hall. I served as secretary... Significan...
2 Pages(500 words)Essay

One word that describes you

...A simple word that describes me as an individual is potential. That untapped potential can be used by me to succeed academically at the college level. Scores in standardize exams and G.P.A. do not always reflect how smart a person is. One of my greatest abilities as a student is my superb verbal and written communication skills. A lot of learning takes place in the classroom when the students communicate with each other and discuss openly the topics the professor is teaching as well as other current affairs. During high school I was able to help three students seek help since they were thinking of committing suicide. These incidents opened my eyes as to what is important in life and gave me the self-confidence as to my...
1 Pages(250 words)Essay

Broadway

...on first Avenue. The neighborhood presents many synagogues’ like Beth Hamedras Hagadol and kehila kedosha Janina. The Chinese people have also marked on the lesser side in the recent decades. Questions 1. Briefly describe the growth of New York City basing on the topic “New York City”. If you look at the avenue patterns of cities, you will frequently see the way the city has grown over time. Theres a characteristic prototype to unexpected city growth approximately indistinguishable to the fast growing of the glass shell on ceramic objects as it contracts. These correspond to the customary period. Present is a stage of rectangular grids obviously an image for modernization. Nowadays we...
1 Pages(250 words)Essay
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.

Let us find you another Assignment on topic Describes the capabilities that you want to provide for your customers The Broadway Cafe for FREE!

Contact Us