Conflict Resolution: A Case Study
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... Conflict Resolution: A Case Study Introduction Conflict is a of unresolved differences within an individual, between individuals, between an individual and a group, or between groups. Conflict is neutral; therefore, it is neither bad nor good. The way one responds to conflict is important, as this will determine if they will turn it into a positive factor. Nonetheless, conflict is inevitable even at the workplace. This might occur between co-workers, between subordinate staff and supervisors, and between employees and company customers. Eliminating the relationship is the simplest way to reduce a conflict. However, this is impractical, and therefore, there is need for people to learn how to address...