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Managing Human Resources - Essay Example

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THE CONTAINER STORE'S CUSTOMER SERVICE: RECRUITMENT AND TRAINING AS COMPETITIVE ADVANTAGE Executive Summary Now-a-days retail industry is a very profitable sector and many players are competing for the major share of the market…
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Managing Human Resources
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Download file to see previous pages For the last two decade they had achieved 20% growth annually, whereas similar types of organization had failed to continue their business. According to the higher management of the Container Store their success is due to the unique recruitment and training policy of the organization. It also spends 18% of the sales revenue on their employees. The performance review system for employees of the organization is also unique in nature. This paper will enable us to appraise the contribution of Human Resource Management in the organizational development, strengthening the employee-employer bond and increase in productivity within the organization. It will also enable us to know the importance of human resource management in an organization. This paper will impart knowledge about the dynamic nature of the HRM and how it helps to increase productivity within an organization. This paper will mostly deal with relevant industrial facts and analysis revolving around the mentioned case. It will help us to understand and evaluate whether the HCM model adopted by the Human Resource Management is best fit for the Container Store outlets or not. Moreover, this paper will also help to analyze the problems of a manager during the performance evaluation of the employees in the best practice model of HRM. Human Resource Management in an organization T The current corporate and business culture has been marked by “The elimination of many middle-management positions, the vertical and horizontal compression of job assignments, and self managed work teams draws attention to ‘strong’ leadership and corporate culture, and the critical role of HRM.” (Bratton & Gold, 2000, p.56) In simpler words, HRM is a process of managing the employees of an organization. It is also an innovative process of managing the workplace. It includes organizational, personnel administration, manpower and industrial management. It is a complex interlinked process between activities which are considerably affected by external factors like legal, economic, political, geographical, social, technological and global environment. The HR activities are managed, designed and changed in respect to these earlier mentioned different external factors. The important HR activities comprises of Strategic HRM, equal employment opportunity, staffing, talent management and development, total rewards, risk management and worker protection, as well as employee and labor relationship. Through these activities HRM plays its part and helps to give a competitive edge to the organization by properly managing the workforce as well as the workplace. Organizational strategies are mostly based on the areas of strength of the organization. So, core competency is a unique capability of organization which helps to create differentiation and high value from its rivals. Value creation is also a very important thing which is now being performed by the HRM. This helps to give a competitive edge to the firm over its competitors and also helps to focus on the firm’s core competencies (Han, n.d., p.3). Several roles fulfilled by HR Department are administrative, operational and employee advocate, as well as the strategic role. High degree of alteration in role is also noted in the process of HRM. Now-a-days HRM is divided into traditional HRM and Strategic HRM. This new form SHRM creates a value generation to the organization. Between the two different processes HRM and SHRM, ...Download file to see next pagesRead More
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