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Critical reflection - Essay Example

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The assessment of Penine Center was carried out by identifying key issues and classifying them in broad categories such as transportation, poor organization and management, maintenance and safety, failure at meeting financial targets and poor marketing plans…
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Critical reflection
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Download file to see previous pages Risk mitigation can be carried out through the optimal use of existing assets, contingency planning and through investment in new resources. Before using these techniques, it is necessary to understand the key causes of concern through a risk analysis. Based on the risk analysis, key issues were prioritized and recommendations were provided for each of them. From the given situation, it was obvious that there were multiple issues at multiple levels. The technique of risk analysis was chosen because it helped in looking a holistic picture of the situation at hand and it also helped in the identification of the areas of improvement regarding each of the issues identified (Slovic, 2000). The methodology of carrying out risk analysis was to find out the issues of concern and look at each individual issue in detail. 1. Safety Issues – With regards to maintenance and safety, the key recommendations is to outsource maintenance to contractors who would do period checks to ensure that there is no flooding or electrical short circuits. Outsourcing to a vendor can put service level agreements in place and hence, would ensure a higher level of maintenance. In addition, the outsourced vendors would be experts in the particular domains and hence, would be able to provide a service that is of much higher standard when compared to the in-house workers. In a building, that involves a considerable movement of people, safety and maintenance is of prime importance as security and maintenance lapses drive the crowd away (Schrader, 1992). Apart from outsourcing the safety maintenance, another aspect that could have been considered was consultation from an architect who can provide a long-term solution in terms of flooding or seepages. There could be some financial investment involved initially, however during the later stages, there would be benefits as regular costs would reduce considerably. 2. Organization and Management – Through analysis, it was found out that the management did not have a proper structure and there was no motivation factor present. For any organization, however big or small it may be, it is necessary to have a very good organization structure so that at any given point, accountability of issues is possible. The recommendation was to organize an event that would help in motivating the staff and reorganizing the staff within the departments. However, it is important to understand that motivation among the staff does not happen with just an event, it is an ongoing process (Weightman, 2008). In addition, a simple reorganizing the staff would not be a long-term solution. Instead, having a proper organizing structure in place is highly recommended. The structure should be designed in such a way that accountable individuals take each aspect related to the Penine Center. A proper structure would also prove to be a motivation to the staff. 3. Retail Outlets leaving - The retail outlets in the Penine center were leaving because of dissatisfaction. This could be due to many other reasons such as safety as well as transportation. The main reason why retail outlets leave any commercial complex is when they do not get a steady flow of customers so that they make profit out of the enterprise. The recommendation was to meet with the owners of the retail outlet and persuade them to stay. Also, providing some incentives to help them with the current financial condition can prove to be helpful in retaining them in the Penine Center. ...Download file to see next pagesRead More
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