Performance Appraisal at KFSH&RC - Essay Example

The study shows that the PAS of the KFSH&RC is not consistent with the social and cultural idioms of the hospital as it is patterned after the American environment which is different from that of Saudi Arabia. Data gathering from published literature, studies, and opinions of noted authors is done to amplify the recommendation and conclusion that an update is needed under the circumstances In chapter II of the study, the recommendation in part I has been followed so that the design of the Human Resources at King Faisal Hospital Science & Research Center is being re-engineered by the management.

A memorandum to this effect has been sent by the Human Resources Department to all managers and supervisors to take part in the exercise, training, and proper information. As one of the bases for the re-engineered design, feedback information is desired by management to complete the structure of its design plan. Knowing what the personnel feels will equip them with the knowledge of what is really going on inside the organization and what is really needed and thus be able to correct deficiencies in the system.

To gain insight into the personnel’s perception of the performance appraisal and also to find out the needs of personnel on training and development, a survey was conducted on 139 personnel of the hospital representing 2% of the total number of personnel of KFHSRC. The number of samples has been limited due to the limitations of time and resources to conduct a larger number of sampling. The result showed a majority of respondents believed in the validity of performance appraisal for rating performance. The survey shows training and development are needed by some respondents while some respondents do not understand their job responsibilities.

The findings of the study can be used as references by Human Resource Management in correcting deficiencies in performances and developing programs for the development of personnel. The King Faisal Specialist Hospital and Research Center appraisal system has been developed by the hospital in 1988. It is a system based on the American Appraisal system that has been adopted by the hospital in 1975. The pros and cons of the present appraisal system of the hospital are reviewed to determine if there is a need to update or replace the PAS.

Chapter 1 of the study presents an overview of the KFSH&RC, the present performance system, and its benefits. This section also presents a review of literature that includes the criticisms, studies, and research that argue about instituting new measures of performance evaluation of employees and gauging employee job satisfaction.