Chapter 13 discussion questions - Essay Example

Cases can be used to develop managerial leadership skills such as analytical decision making skills and increased understanding of situations that managers are commonly faced with. This method is good for demonstrating the fact that different people can react to the same situation in a variety of ways and helps trainees understand that there are multiple ways to approach a problem. Large-Scale Simulations allow trainees to analyze a situation and make decisions, however, unlike previous methods; this procedure allows them to experience the consequences of their actions.

These simulations combine features of other training methods such as human relations cases, role-playing, in-basket exercise, and group problem solving exercises. They emphasize interpersonal skills, cognitive skills and decision making. The knowledge gained from this exercise can vary from increased individual self-awareness of strengths and weaknesses when working with strangers to reflecting the overall culture and relationships within a company when working with family or coworkers. Overall this method can be very useful in enhancing leadership skills. 2. Effectiveness of training depends on several key factors: clear learning objectives, clear and meaningful content, appropriate sequencing of content, appropriate mix of training methods, opportunity for active practice, relevant and timely feedback, high trainee self-confidence, and appropriate follow-up activities.

Clear learning objectives – trainer should not only identify clear learning objectives, but also explain why training will help people improve their leadership effectiveness. Clear and meaningful content – trainer should focus on important things and include lots of examples to “facilitate comprehension and memorization of material.” Appropriate sequencing of content – should be organized in a way that will help the learning process, process from simple to more complex ideas and there should be appropriate intervals for rest between sessions to prevent trainees being overworked.

Appropriate mix of training – Methods of training should be customized to compensate for differences in level of skill and knowledge, and should also take into account class size and time available to train Opportunity for active practice – there should be ample opportunity for trainees to practice new skills in order to aid in the remembrance of important points. Relevant and timely feedback – Feedback should be available from several different resources and should be “accurate, timely and constructive.

” Enhancement of trainee self-confidence – trainers should be supportive of all trainees and encourage success and self-confidence. Praise, encouragement, and patience are necessary qualities for the trainer. Appropriate follow-up activities – A couple of options for this portion of training include holding a follow-up session after the training program has been completed or have trainees turn in projects that require them to utilize their recently learned skills. 3. Learning from experience is generally affected by amount of challenge, variety of tasks, and quality of feedback.