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https://studentshare.org/environmental-studies/1412679-the-role-of-hr-as-business-partners-in.
The research findings indicate that the role of HR is limited to being a facilitator in the implementation of the change management strategy in the selected organizations. It is seen that HR is not involved as a partner and its participation is not sought at the need assessment or change planning and development stage. The HR’s resources and skills are used only as means or tools for implementing the training and conducting the evaluation post the change. The research highlights the fact that organizations are missing out on using the potential of HR to contribute significantly to the planning, implementation, and transition phases of change management.
The research concludes with making recommendations to involve HR in providing basic inputs and direction to planning, and autonomy and empowerment during the implementation, transition, and evaluation phases. The modern-day business environment has become extremely dynamic and increasingly complex because of the huge transition from a local to a global marketplace. As the world has become a smaller place because of rapid technological advancement, the competition has been increasing continuously; the management is under constant pressure to improve performance by lowering the cost of operations and improving efficiency, productivity and logistics.
Hence, organizations are invariably forced to rethink their strategies and realign their mode of operations to be able to meet the challenges and provide the right response to the customers as well as to their competitors. Change Management has indeed become an integral part of management strategy to ensure that the organization progresses toward its goal and vision. Effective change management is very essential for implementing technology and business process reengineering (Grover et al, 1995). According to Kim et al (2005), without a robust change management system, organizations would not be able to adapt to a new system and would find it difficult to capitalize on performance gains.