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Organizational Behavior Terminology and Concepts - Essay Example

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Customer Inserts His/Her Name Customer Inserts Grade Course Customer Inserts 6th January’ 2011 ORGANIZATIONAL BEHAVIOR TERMINOLOGY AND CONCEPTS ORGANISATIONAL CULTURE Organizational culture is described as the workforce environment established by the workers’ intercommunication within an organization…
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Organizational Behavior Terminology and Concepts
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Deal and Kennedy (1982) refer to organizational culture as ‘the way things get done around here’. There are several different forms of organizational culture. Some of them include Process culture, which involves little or no feedback-such cultures are charged for being too bureaucratic but they are also known to be effective and consistent for public services; Task culture, which involves different teams for different tasks; Person culture, which involves individuals performing tasks on their own and consider themselves superior to the organization-however organizations adopting this form of culture face problems as it drifts away from the ‘group’ idea of the culture.

Change of culture is a difficult task and requires huge resource investments because it is intensely established in the experience and background of an organization. Often, it is advised to outsource help from specialists outside the organization. ORGANIZATIONAL BEHAVIOR Organizational behavior has different viewpoints. There are mainly three perspectives: modern, symbolic and postmodern. According to American academia there are micro and macro distinctions. Micro refers to individual and small organizational behavior. . Studying organizational behavior is very interesting and challenging at the same time.

It shows different results for different individuals. It is interesting to see how a person reacts under some situation and the other individual reacts differently under the same situation and to compare the two. In well-known organizations importance is given to this study as it shows how to improve the state within an organization and improving the output of the personnel. DIVERSITY The basic meaning of diversity is variety. Diversity can be anywhere in individual, religion, mind set, language, culture etc.

Each individual is different. It’s important that we recognize them, accept them and commemorate them. Diversity basically creates balance in our society. Diversity is used immensely in financial field, it generally relates to managing financial assets and to put customer’s money in different stocks so as to get positive results. If there is some negativity in one company’s share the client can get positive result from other thus balancing the loss. Overtime diversity has changed a lot.

Long time ago it was used for black people in our societies but now it is being used as Asians, Latinos, Americans. Diversity management is really important in an organization to keep the workers of any color, caste or creed or from different faith or religion collectively in one environment with peace and tranquility. We can’t ignore the role of diversity in our world but the important step is to take it positively and try to ignore the negative impacts of it. This is the only way we can make this world a better place.

COMMUNICATION Communication or effective communication is the exchange of information between people or groups. It

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