Business English - Assignment Example

ASSIGNMENT – Business English (ENG 201), Fall 2015 SECTION 1-WRITING About Myself I am an Inspector of Hotels and Eateries that belong to Abu Dhabi Tourism Department, and my name is Naser Alhameli. Located in Abu Dhabi, it is my job to check if all the arrangements like order-fulfillment time, parking facilities, sports facilities, lift functioning, emergency measure alertness and other such facilities in the hotels, meet the required standards. I shall then point out those aspects that need improvement to the concerned staff, while reporting the same to my higher-ups too. Since I have a sound background of the regulations and best practices for their smooth functioning, I am able to proficiently deliver the expectations placed on me. I work for six hours a day, and my duty hour changes according to the shift that I am in including night shifts. I enjoy the change in duty time because it affords me the flexibility to use my off-duty time differently. For example, during night duty, I get enough sleep during the day and utilize the late afternoons to complete my assignments for online courses. Furthermore, I have very friendly colleagues with whom I have good bonding; and with modern devices like mobile phones and laptops and internet, instant communication has been made possible and considerably eased the pressure of my work. My decent pay package helps me take an annual holiday and I like to travel to places like Thailand, for a break. Right now, I am seeking to enhance my academic background and do not foresee changing my job. This job has given me a secure platform to acquire skills and improve my career prospects and I hope to make use of this opportunity for mutual benefit. Section II Reading 1. Read the text. Then decide if each statement 1-10 is true (T) or false (F). Too young to manage There was a manager who was brilliant and creative. His bosses thought he was very good. When he was 35, his company gave him an important new job. But after his promotion he was arrogant. He didn’t listen to anybody. His new job didn’t go well. He wasn’t ready for the position. He had business experience, but he didn’t have people skills. Companies often make this mistake. They promote ambitious young workers too quickly because they don’t want them to leave the company. Often young managers get too confident. They don’t have enough work experience. They need to do more things that are new to them. It is a good idea for managers to get experience before they are promoted. It isn’t easy to be a good manager. Young managers are not always bad. And experienced managers are not always good. But young people with bad people skills are very annoying. When an experienced manager does not listen, it is bad. When a young manager does the same thing, it is horrible. What can companies do? It is a good idea to promote people more slowly. Good jobs always come to good people in time. 1) The company gave a young manager a promotion 35 years ago. False 2) The young manager didn’t do a good job because he had no people skills. True 3) It is a good idea to promote young managers quickly because they are brilliant and creative. False 4) Young managers can be too confident. True 5) Companies often promote young managers because they like to do a lot of new things. False 6) Being a good manager is difficult. True 7) Being a good manager always depends on your age. False 8) Both old and young managers need good people skills. True 9) Young managers never listen well to other people. False 10) companies should not promote people quickly. True Section 3: Language 2. Molly is talking with Sam at a conference. She is introducing herself and her colleagues. Choose a word from the box to complete the introduction doesn’t / is / are / do / isn’t / aren’t Molly Hello. My name is Molly Edison. I work for Carolina Consulting. Sam Oh, hello. I’m Sam Amos, and these (46) are my colleagues, Bill Carter and Emma Crumb. Bill, Emma How do you do? Molly How do you do? Bill, Emma – are you architects? Emma No, we (47) aren’t. We’re engineers. Molly And where (48) _do you work? Bill We’re with AK Designs. Molly Oh, yes. I know Arnold Ricks. He works for AK Designs. Emma Yes, that’s right. But he (49) isn’t here at the conference with us. He (50) doesn’t like flying! 3. Complete the conversation with a, an, some or any. 4. A: Regent Hotel. How can I help you? 5. B: Hello. I’d like to book ____a____ room, please, for next Tuesday night. 6. A: Tuesday the 25th? Yes, there are (26) some non-smoking rooms on that date. Do you want (27) a single or (28) a double? 7. B: A single, please. Is there (29) an internet connection in the room? 8. A: We’ve got wireless broadband in every room. 9. B: Oh, great. And are there (30) any restaurants near the hotel? 10. A: There are two in the hotel, and three very near the hotel. 5. Stan is on a two-week training course in Rome. He is writing an e-mail to a colleague in New York. Write the verbs (31–36) in the e-mail in the correct tense: present simple or present continuous. Dear Carl, This course is really good. I’m learning (learn) a lot. It (31) is (be) very different from my usual office life in New York. In the office, I usually (32) don’t (not have) time to talk with people because I’m so busy. But here, I (33) am meeting (meet) people every day. It’s good to talk and get their ideas. And I (34) am enjoying (enjoy) the Italian food, too. Oh, the trainer (35) is starting (start) the next class, so I (36) have (have) to go. See you soon, Stan 6. Complete the email. Use the past tense of the verbs from the box. give / visit / meet / got / be / have Dear Ahmed, I’m in the New York office this week. Last week, I was in Taiwan and Hong Kong. I (36) had a very good meeting with Jimmy Lee in Taipei. I (37) visited the factory and (38) got some suppliers. I (39) went to Hong Kong on Thursday. Tony Lam (40) gave me some samples of his products. See you next week. Inez Section 4 Writing 5. Write an e-mail to the East Side Hotel asking to book a room. Use the information in the hotel’s computer, below. Ask the hotel to confirm the price of the room. Also ask if there is wireless broadband in the rooms. Write about 100 words. NEW BOOKING Number of rooms: [1] Single [] Double [ ] Number of nights: [2] From: [12 Feb] To: [15 Feb] Smoking [ ] Non-smoking [] Room only [ ] Bed and breakfast [] Bed, breakfast and dinner [ ] Car parking Yes[] No [ ] From: Naser Alhameli To: The Manager, Reservations, East Side Hotel. Subject: Request for reserving a Single room in my name Dear East Side Hotel, I want to book a room (bed and breakfast) at your hotel from 12 February to 15 February 2016 in the non-smokers wing of the hotel. I also require a car-parking space allotted to me for the period. Kindly confirm the availability of room for afore said dates and your best rates to me, by email. Many thanks. Yours sincerely, Naser Alhameli Brochure for The Ritz-Carlton Abu Dhabi, Grand Canal The Ritz-Carlton Abu Dhabi, Grand Canal Khor Al Maqtaa Abu Dhabi Experience Venice in Abu Dhabi ! The taste of sheer luxury Decorum re-defined dining Nine exotic cuisines Spacious lounges Exquisite interiors Elegant Roma Ball room Private Terraces Villa accommodations Al Maqtaa Creek view Inviting Spa Inspiring ambience Celebrations year round Make your reservations today! Call +9712818888 0r Logon to www.ritzcarlton/en/Properties/AbuDhabi/Default.htm References The Ritz-Carlton Abu Dhabi, Grand Canal [web page] Available at www.ritzcarlton/en/Properties/AbuDhabi/Default.htm Read More