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The Department of Veteran Affairs is one of the most important departments within the US government but the department fails to perform its basic function- serving war veterans and their immediate family. The problem arises because the department has been unable to properly manage its human resource. This report presents recommendations on improving the situation mainly through non-monetary incentives given to the employees. These include training and development; employee empowerment; floating holidays and telecommuting among other options.
Veteran Affairs is an organization within the US government which serves to fulfill the needs of army personnel who have fought wars for the country. The services of the department extend to the immediate family members of the veterans who have been injured or have died while serving in the army. This department performs one of the most crucial aspects of military service by serving as a source of motivation for army men and women currently working in the US Army. These people are reassured through such organizations that the US government would look after them and their families should they face any problem in the future.
However, Veteran Affairs is failing to provide the needed services principally because of its human resource department. The human resource department is not calibrated to understand the importance of serving these people. This report explores the problems inherent in the human resource department from the perspective on an employee who has worked within the organization and understands the problems in depth. The report will also present reasonable and logical solutions for the problem explored.
The main problem that this report intends to discuss is that currently the human resource department in Veteran Affairs is ill-equipped in managing the department. There is a glaring lack of document accountability which leads to
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