Written Business Communication ( #1) - Assignment Example

JIM SMITH DIRECTOR CHUNG IRON WORKS 2255 NW YEON AVENUE 97210 PORTLAND 11TH FEBRUARY, xxxxxxxxxxxxxxxxxx JOHNSON PROPERTY MANAGEMENT 1960 NE IRVING STREET97209503-335-5443PORTLANDDear Mr. Smith, RE: REQUEST FOR INPSECTION AND REPAIR OF GATEThis is to request you to come and inspect a gate that you installed for us at NW 23rd on August 20, 2013. We have received complaints that tenants are having problems opening, closing, and locking the gate. We feel it is important that you get to send for it to be checked and repaired to avoid distress or harm to the tenants (Guffey & Loewy, 2013).

We appreciate your service because for the last six months, since you installed the gate, it has not had problems until now. It is delightful to know that we can use the warrant you offered and avoid pay for the repair and we request for a timely inspection and repair because we honor our tenants and would not like to cause them any distress. The tenants look upon us to ensure that they are safe and secure to give them the worth of their money (Guffey & Loewy, 2013). Such a complication can have negative effects and cause some tenants to vacate the premise but we would not want that to happen.

You will understand how adverse that is because we value our clients. We wish to request that the repair be done well and that you ensure mitigation of such occurrences in future. In addition to our customers’ value, a gate with problems can injure its users and this can warrant prosecution in a court of law. It would further be good if we tried to make the tenants comfortable as they stay in the premise. There are people with young children in the premise and they fear for the safety of their children especially when they go to work.

There are complaints too about the gate rusting. We do not know the cause of this but it might be that the gate was not painted well. The rust could also be resulting from the spot where the two doors grind. Such open rust spots can cause serious injury if it was to cut. Tetanus is one such disease that one can contract if cut by such rusted material. This would have adverse effects on us and may compromise perception of our competence. We are good at what we do and we seek to offer quality services to our tenants (Guffey & Loewy, 2013).

We hope that you can attend to this matter with utmost urgency. Our company wishes to remain partners with you in other premises that we manage. Consequently, we will need your assurance that you are competent and that you can respond immediately when called upon. You also know that we have our colleagues who also do property management and if we have your assurance of competence and quality service then we would not hesitate to refer and recommend you to them. We hope that there should not be a problem repairing the gate.

Even so, we have attached our invoice (Guffey & Loewy, 2013). Thank you for taking time to go through and respond to the contents of this letter. We look forward to hearing from you. Kindly get back to us for any feedback, clarification, or query. Yours Sincerely, XxxxxxxxxxxxxxxReferencesGuffey, M. E., & Loewy, D. (2013). Essentials of business communication. Mason, OH: South-Western Cengage Learning.