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Quality management - Essay Example

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Changes in management practices also occur as a result of quality management systems. Well, structured quality management aimed at improving performance for…
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Quality management
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Download file to see previous pages There existed a number of Gurus who implemented different strategies, which improved performance (Kemp, 2006, 34).
Edward Deming is not a new name in quality management. He came up with smart strategy, which he has, used to achieve continuous organization success. Deming came up with fourteen philosophical strategies (Kemp, 2006, 34). Deming believed that by having appropriate principles, anyone could improve quality and at the same time reduce costs of operation. He started by defining an objective purpose of what he wanted to achieve. This entails organizations setting aside resources for a long time planning and research. He then developed a new philosophy that reflected on his objectives (Hoyle, 2006, 67). For firms to excel they must ensure any obstacles and issues contradicting their mission are done away with (Kemp, 2006, 34). Deming further emphasized that transformation in policies was necessary to ease dependence on mass inspection (Deming, 2000, 254). Long-term supply chain and healthy relationships with supplier are encouraged. This is necessary to ensure the production process is continuous (Kemp, 2006, 34). Employees ought to be made part of the research and development process. They are required to thoroughly search for the best ways to improve the quality.
Deming also dictated for institute training at all levels in an organization. Managers ought to play their roles well and supervise not lead (Kemp, 2006, 34). Employees are more productive when they feel respected. In addition, elements of fear and barriers in communications must be eliminated. Numerical quotas are a major hindrance to good performance (Hoyle, 2006, 67). This is because, with the quota systems, people may even produce defective goods for the purpose of meeting the set limits (Kemp, 2006, 34). Individual reviews and evaluations are to be done way with as they discourage the pride of achievement (Deming, 2000, 254). Deming ...Download file to see next pagesRead More
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