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The paper is a bad news letter of Fitness Equipment Store to a specific customer, Johnny Samson, who has requested an exemption to a company’s policy. It is a response to a request for a refund or replacement of a $1000 treadmill equipment that broke after three years, one…
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Download file to see previous pages... In the closing paragraph, an appreciation and a positive expectation of a future was stated to the customer.
Thank you for your letter about your $1000 CrossWalk 570 treadmill equipment. Fitness Equipment Store appreciates your inquiry concerning your CrossWalk 570 treadmill equipment and wanted to satisfy our customers with high-quality.
Fitness equipments should be built to last is what Fitness Equipment Company believes just like you do. This is the reason why we stand behind our products with a one year warranty. However, we can still help by repairing your equipment with $35 repair service fee. Fortunately, we have the following service fee promo for this first month of the year that you can avail:
Please take or package the equipment carefully to our store in S Morgan Street, Chicago with your name, address, phone number, and a brief description of the malfunction along with a check of $10 initial examination. After the assessment, we will send you a written estimate of the needed parts. Then please let us know if you want to make the repairs by calling this number, 312-2222.
Thank you again for inquiring for our service. If you want to inquire about the latest fitness equipments, feel free to visit our website at www.fitness_equipment.com. If you want to have the newest model of treadmills, Fitness Equipment Store will provide a generous assistance for ...Download file to see next pagesRead More
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