How good, effective communication skills is well needed in a job of being a nurse - Essay Example

That is, nurses should be able to help patients understand their medical issues and also give them in-depth instructions regarding how to care for themselves, and then when it comes to fellow professionals, they need to communicate all the treatment details and other medical related process in a clear manner, so it does not give rise to medical errors and the related eventualities. (). Thus, the focus will be on how effective communication skills are needed to ensure patient safety and importantly to optimize the caring process of the patients.

In that direction, proper and clear communication skills have to be exhibited by the nurses while communicating with the fellow nurses and other personnel regarding the treatment process of the patients. That is, not only they need to communicate clearly but also receive the communication in a clear and detailed manner. For example, when giving or receiving instructions about drug administration to the patients, reporting test results, etc., in-person or through phone, the nurses need to strongly confirm the information before initiating the relevant actions.

As it is easy to misunderstand someone's words, “nurses should repeat the information to ensure they heard it correctly” and could even make the receiver to repeat the same to confirm it further. (Williams). Then, when it comes to the communication between the nurses and the patients, it has to be effective at various levels. Firstly, while providing treatments to the patients, nurses has to clearly and slowly explain about all the medications and patients they are receiving. As the nurses have more day-to-day contact with the patients than other personnel, they need to “help patients understand their diagnosis and prognosis and teach them how to participate in their recovery.

” (Williams). For that, they have to tailor or customize their communication based on the patient’s educational ability, age, medical awareness, etc. In that direction, they need to adopt a voice tone, which will be effective to particular patients. For example, while conversing with the children, the nurses can interact with them in a soft and affectionate tone to facilitate them to undergo the necessary treatments particularly during drug administering. The nurses need to communicate to the patients not only their treatment process in the hospital environment, but also the process they have to follow in their home as well.

When one focuses on effective communication in nursing, what a nurse says and also how he/she says is just a part of the communication, because non-verbal communication forms a major part of the equation between nurses and patients, and also fellow personnel. In that direction, understanding the body language particularly facial reactions of the patients and also exhibiting strong and at the same time adaptive body language can aid in making a deep connection with the patients and thereby delivering efficient care to them.

Patients’ nonverbal communication can tell the nurses how they are feeling, without the need to talk, and so the nurses should be attentive and focused on those aspects. Then, when it co