Complaint Letter about Receiving a Poor Service at University - Essay Example

I was taking the four on-campus classes at the University. One of the classes was Organizational Design, MGMT 4370, with Linda Fried. I was keen to attend every class until the last day, 29 July 2010. We had two exams, fourteen assignments, one group presentation project and three different case studies, all of which I accomplished as required. I then went to my home country to start my process of applying for a graduate school scholarship from the government. In addition, my application to be a non-business degree student in Business school for one semester was approved.

Moreover, I was planning to start my GMAT course as a full student in Bridge English center as I waited for my official transcript and completion letter to get the scholarship considering the fact that my non-degree course, as well as my GMAT course, would be catered for.On 11 August 2010, I checked the smart system and to my surprise, I learned that I got an “ I ” in Organizational Design, MGMT 4370. This was because my instructor had no grade recorded for the three case studies.

However, I had done all the three case studies, two of which she marked and gave back to me. In fact, I have them with me. As for the third case study, we were supposed to have completed and handed it in on the last day of the class, which I did. Unfortunately, I did not make my own copy – I just printed it and handed it in. Attached are all emails, the two case studies that she marked and the transcript.