RUNNING HEAD: E-Commerce Business Solution E-Commerce Business Solution: Professional Management Consultants BY YOU YOUR SCHOOL INFO HERE YOUR TUTOR HERE DATE HERE Professional Management Consultants 1. The E-Commerce Business This start-up company will be named Professional Management Consultants and consist of consulting services for businesses that are struggling with their management structure and strategy…
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Depending on the complexity of the consulting principles requested by the client, the materials or conferencing delivered will be measured hourly or by the documentation requested. Companies that have multi-cultural workforces often have difficulty sustaining their profit margins due to reduced turnover when employees are unable to work together efficiently. Some businesses turn toward their dedicated human resources staff to develop new methodologies for new feedback and appraisal systems, only to find that their efforts have failed to build a more unified organizational culture (Mathis & Jackson, 2005). Because of these problems, the market is opening for professional management consultants that utilize their knowledge in hierarchy, how to create autonomous and motivated work environments, and many other varieties of management restructuring. This E-Commerce business will provide real-time, dedicated consulting services in a variety of programs and disciplines in which all transactions occur via the Internet. 2. The Business Concept Aziz & Yasin (2004, p.3) identify that the marketplace today demands interaction with customers using technology “to provide services instantaneously across international borders and therefore must relate the traditional face-to-face interaction via a technology interface”. There are literally billions of customers in business environments and the consumer marketplace that now have access to the Internet and the evolving technologies that support video conferencing and meeting structures in the online environment. Because companies are now relying on technology interfaces and find this suitable for conducting business, Professional Management Consultants expects considerable interest if the marketing and advertising concept is sound and relates to customers’ needs. Customers will inquire about their special needs related to consulting services and schedule an initial kick-off meeting to learn, face-to-face from business leadership, about our expertise and different consulting techniques. This is part of the marketing strategy to ensure that there is initial interaction and the client is ready to adopt Professional Management Consultant knowledge exchanges. Upon acceptance of the proposal, clients will be provided with appropriate literature that has been developed through primary research conducted by the business leadership as well as secondary source materials about improvements in management, culture and restructuring. Prices will be dependent on the volume of information requested as well as the extensiveness of the research effort to gain the market information. For example, if the client requires demographic knowledge on the cultural backgrounds of Indian consumers, the consulting firm will conduct the marketing research, compile it in a professional report. Upon payment, the document will be uploaded to the customer’s virtual account (produced by the assistance of information technology support at the business) where the transaction will occur via credit card, PayPal or other appropriate payment systems built into the website. After receiving the information, additional consulting will be scheduled via telephone or
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