The impact of e-business on an organisation - Dissertation Example

Organizations all over the world have taken the help of various methods to facilitate the operations and expansion of their business. With the development of Information and Communication Technology, firms have chosen to conduct a large part of their business activities through e-commerce. This has generated a new area of interest among financial researchers. Analysts have been curious to know the impact of the introduction of e-commerce on an organization. They have also been interested in comparing the firms’ business functioning in the earlier days with that in the new technological era.

The introduction of e-commerce in corporations has brought about significant changes in their operations. The new technologies have enabled firms to undertake a larger volume of business with the help of the same resources.Service organizations are now able to reach out to a wider range of customers. The new ICT methods have facilitated a more efficient functioning of the overall activities of firms. For this reason, it is important to evaluate the impact of e-commerce on an organization. Therefore, this paper has chosen to undertake a research on this subject.

The Indian banking sector has been currently been witnessing an ICT revolution. Most of the banks have adopted new technological methods to improve the efficiency of their existing operations and also to expand their business among a larger spectrum of the population. Recently the HDFC Bank has implemented a multichannel integration program across its business operations.. or choosing the project topic area Organizations all over the world have taken the help of various methods to facilitate the operations and expansion of their business.

With the development of Information and Communication Technology, firms have chosen to conduct a large part of their business activities through e-commerce. This has generated a new area of interest among financial researchers. Analysts have been curious to know the impact of the introduction of e-commerce on an organization. They have also been interested in comparing the firms’ business functioning in the earlier days with that in the new technological era. These issues have urged analysts to undertake relevant research in this domain.

The introduction of e-commerce in corporations has brought about significant changes in their operations. The new technologies have enabled firms to undertake a larger volume of business with the help of the same resources. Service organizations are now able to reach out to a wider range of customers. The new ICT methods have facilitated a more efficient functioning of the overall activities of firms. For this reason, it is important to evaluate the impact of e-commerce on an organization. Therefore, this paper has chosen to undertake a research on this subject.

Reasons for choosing the particular organization-HDFC INDIA The Indian banking sector has been currently been witnessing an ICT revolution. Most of the banks have adopted new technological methods to improve the efficiency of their existing operations and also to expand their business among a larger spectrum of the population. Recently the HDFC Bank has implemented a multichannel integration program across its business operations. Under this project, the bank has integrated its branches, the ATMs, the POS, the