Small Business Planning - Case Study Example

Small Business Рlаning Name: Tutor: Subject: Date: 4.0 Operations 4.1 Legal and License Requirement According to the Australian laws, it is essential for every business despite the size to acquire licenses. There is no company that can operate without a license because the business will be considered unlawful. The Australian laws require everyone to register a business name with the registrar of companies before starting the business. The company needs to obtain a unique name so that it can be registered (Roberts, 2013). It is also a requirement that the planned name for your venture has no duplicate. So before even thinking of applying for a license, it is essential to secure approval for your business name and have it registered. The next legal requirement under the Australian laws is to make sure that the instructors have ample experience. They must be equipped with proper documentation. Each instructor must have a valid driving instructor’s certificate. Furthermore, the Australians laws dictate that the instructors must have logged at least 1,000 hours of driving experience – this requires the proper documents too, and of course, he must have a valid driver’s license. The cost involved in setting up this kind of business varies depending on various factors. The location of the business, the nature of the business such as Classes offered for the trainees and the government taxes. Finally, the charges offered by the business will depend on the training of the trainees. Trainees might have different needs, and this affects the cost they incur for it. It is vital for every business to comply with these laws for smooth business operations. Furthermore, complying with the requirement 4.2 Management Details Managing Director and Chief Instructor Stuart Roddick Mailing Address: 1431 Honaker Ave Princeton, WV 24740-3047 Phone: 0800-764981 Fax: 088-669017 Qualifications: M.A., University of Colorado, Boulder; Philosophy Accounting Manager: Chris Curtin Email: chris.curtin@awri.com.au Phone: 08 8313 6600 Fax: 08 8313 6601 Date of Birth: 20th of January 1979 Qualifications: Bachelor of Business (Accounting).  Marketing Manager: Keith Meyrick Email address: @keithmerrick.com email  Phone: 080-248336 Fax: 085-112958 Date of Birth: 4th of April, 1980 Qualifications: Bachelor of Business Administration and Management Human Resource Manager: Moira Penman Email address: mpenman@themediaco.com.au   Phone: 02 9004 7879 Fax: 02 990433 Date of Birth: 20th of July, 1985 Qualifications: Diploma of Business Management/Associate  4.3 Organizational Structure and Staffing The main task of the Instructor in Perth Western Australia is to provide training services to the trainees. The company expects that the trainers maintain a high level of discipline when delivering services to the trainers. It is essential for the human resources manager to provide training to the staff on areas concerning customer care. This vital to ensure that the instructors are handling the clients with the high level of discipline. Furthermore, the trained instructors will automatically improve the image of the company (Connolly and Vaile, 2013). When the clients are treated well in terms of quality services, they will offer referrals to other potential customers. This is a strong free marketing tool for the company. According to Kerzner, a satisfied client is capable referring many potential customers to the company. On the other, unsatisfied customer might also offer negative information concerning the company. This is very destructive and can affect the company indirectly. Human resource manager should also specify the amount of time that is located to a single trainee. It is vital for instructors to train all the trainees equally in terms of time. It is essential for the customers to feel that they are receiving quality service that are worth their money. The human resource manager should adopt an effective strategy of motivating the employees. According to Fredrick Fayol, the success of any organization or business depends on the employees. If the employees are motivated in terms of recognition, promotion and salaries, they will greatly improve on the services they deliver. Organizational structure is another essential element in a business. It acts as a framework in which departments or group get organized. It also acts as the underpinning tool which keep the coalition functioning (Smith, 2013). Many management scientists believe that organizational structures give employees clear guidelines on how to proceed with the company’s task, means of maintaining order and resolving disagreement that can arise between departments. Effective organizational structures give or binds employees together. Through organizational structures, employees are able to group themselves with a common goal to be achieved. It is always hard to determine the best structure of any business. However, it is beneficial to ensure this the kind structure adopted contain the following elements. These elements include: A distribution of work Some kind of governance The rules by which the organization operates The first element of the best structure to be adopted is the distribution of work. Depending on the type or nature of the business, the structure can be formal or informal, enduring or temporary, but all profit making business must embrace division of labor. Ray believes the following are the main key to any group Envisioning desired changes. The group leader should be a person who is positive and who can influence others to see things differently. Transforming the business – in every group, there should be people who are ready to move the company’s business forward by influencing customers to believe in the company Planning for integration – a group leader should be a person who is able to strategies on how to achieve the goal and objectives of the business. Businesses regardless of their sizes need an organizational structure so that they can operate efficiently and systematically (Connelly and Butler, 2013). In the cases whereby the organizational structures fits the nature and maturity of the business. It is, therefore, recommended using the organizational structure. Organizations tend to change their structure as they progress through and enhance their processes and manpower. It is possible for a profit making organization to start at a pre-bureaucratic company and end up as a matrix organization. 4.4 Insurance and Security Issues Business faces various risks on a daily basis regardless of the size or nature of the business. Businesses should insure their business as ways of managing the risk they are exposed to their business. In fact for small business, it is even dangerous because accidents can lead to the closure of the business (Tricker, 2013). It is, therefore, essential to have insurance as a way of reducing business risk and allowing future success. There are various types of business insurances in Australia. These broad categories are essential for maximum protection of the small business. These categories involve: Liability insurance Asset insurance Income insurance Liabilities insurance Worker’s compensation Employers should cover his employees by providing insurance against sicknesses and accidents. In Austria, the approved insurer is the compensation scheme and the workers rehabilitation. This scheme is very beneficial because it ensures that the workers access the professional healthcare, compensation in case of injuries and other financial supports (Smithson at al, 2013). The Australian insurance laws contain Workers Rehabilitation and Compensation Act 1986. The act stipulates that the workers are entitled to the following benefits: In case of an accident, has a right to return to work The employee receives weekly income for maintenance Free medical services There is full compensation in case of a permanent disability There is also a redemption lump sum payment Assets insurance This kind of insurance is very wide; however, each policy stands independently. There is no overlapping of policies. Some of the insurable assets comprised of the following: Buildings and contents – these covers losses that can occur as a result of fire break out, theft and malicious damage. Cash – it covers cash that is lost in case of an accident Glass – it is a rule that the tenant insures plate glass against breakage in leased premises Vehicles Computers The monthly premiums to be paid will depend on the underlying risk Income insurance This kind of insurance covers a wide area in a business unit. Some of the issues covered include a) The loss of profit - this policy ensures that the business survives after damage. It guarantees the continuation of the business because after the fire, the company will be able to: Pay employees Settle the outstanding debts such as rent, loan repayment and leases b) Personal sickness – this policy enables the continuation of income in case of sickness. c) Life insurance – this takes place in case of death. The compensation goes to beneficiaries stated in the policy d) Partnership insurance - this is the vital policy that ensures the continuation of the business in case a partner dies. e) Key person insurance - this is a type of life insurance that is made to the employers. In the case of death of an employee, the employer will be compensated for the time till the replacement of that employee is done (Moscardo at al, 2013). Insurance is essential for the continuation of the business in case of an accident. It is vital for the employers to comply with insurance so that they can be sure about the future of the company. Furthermore, the liability of compensating employees who are injured in the course of work is also compensated by the insurance. References Tricker, R. (2013). ISO 9001: 2008 for Small Businesses. Routledge. Connolly, C., & Vaile, D. (2013). Drowning in Codes of Conduct: An analysis of codes of conduct applying to online activity in Australia.  Glyn, D. and Bridgman,P. (2012). The Australian Policy Handbook. Allen & Unwin Smith, K. (2013). Environmental hazards: assessing risk and reducing disaster. Routledge. Foddy, M., Smithson, M., Schneider, S., & Hogg, M. A. (Eds.). (2013). Resolving social dilemmas: Dynamic, structural, and intergroup aspects. Psychology Press. Moscardo, G., Lamberton, G., Wells, G., Fallon, W., Lawn, P., Rowe, A., ... & Kershaw, W. (2013). Sustainability in Australian Business: principles and practice. Wiley-Blackwell. Roberts, C. (2013). How does the new National Disability Insurance Scheme impact employees' need for group insurance?. Investment Magazine, (96), 25. Connelly, L. B., & Butler, J. R. (2013). Insurance Rebates, Incentives and Primary Care in Australia. The Geneva Papers on Risk and Insurance-Issues and Practice, 38(1), 181- 181. Read More