Te Whanau O Waipareira Situation Examination - Case Study Example

 Introduction Te Whanau O Waipareira was started in 1984. In West Auckland, there were more than fifty pan-tribal groups which were providing services to the people. Some of the services included education, health services, sporting, and training. However, these groups had very little control over the development of the city. This is because they were stuck in very erratic funding strategies. In addition, they were no effective coordination of resources and skills. Mainly the groups were dealing with problems that emanated from urbanization. Years of high unemployment in the society, poor housing, low education, and other challenges threatened the potential of urban Maori. However, the government and other financiers were not in support of the small groups which were loose and uncoordinated. Therefore, there was need to draft a new structure which would influence the development and coming together of all groups towards a common objective. This aspect led to formation of the organization. This paper will therefore conduct an in-depth situational analysis in order to understand the successes and challenge of the organization. SITUATIONAL ANALYSIS Environmental Analysis Economic Analysis The government and other independent financiers have been instrumental in sustaining the operations of this trust. Since its inception, it has grown in membership numbers. At the moment, it is able to reach a large number of Whānau. However, in the past decade, there was high uncertainty after the audit report revealed the financial woes of the trust. This lowered the confidence of the financiers towards the organization. However, a quick action to appoint a new CEO John Tahimire played a significant role in restoring the confidence of the investors. His style of management and sharp determination changed the financial position of the organization. Since then, the organization has been able to refine how it coordinates with the people and resources. This has increased the trust of the indigenous people towards the operations of the organization. Social-cultural Analysis Since its inception, the organization has been keen in ensuring that it respects the beliefs and cultural elements of the indigenous people. This has prevented any form of friction with the local population. Through holding various cultural performances, the trust has eroded the perception of the indigenous people that the services being provided might be aiming at interfering with their cultural practices. In addition, the organization has been collaborating with other non-governmental organizations in order to enlighten the people on the importance of supporting the activities of the trusts for the betterment of the society at large. Technological With the increasing use of social media and the internet, the organization has not been left behind in investing in the new technology. For instance, it is now using social media and internet in order to reach a large number of people. In addition, it is using the social media in order to communicate directly with Whānau. This has been significant in improving its service delivery, an aspect that is being replicated in the overall performance of the organization. On the other hand, the organization has launched Wai-Ingenious which is a hub that ensures that the trust captures brilliant ideas, research, incubate, and accelerate them for the benefit of the organization. This has enabled the organization to come up with new and innovative services which have been of great importance to the indigenous people. Political Analysis The national government has provided the trust with a serene political environment. The political class has avoided any rhetoric or debates which might affect the operations of the organization. Instead, they have been voicing their support towards the trust. This has improved the reputation of the organization in the society. In addition, it has increased the trust of the people towards the services being delivered to the indigenous people through the trust. Opportunities and Threats The organization has an opportunity to expand its services to other areas and countries. A country such as Australia has a very large number of indigenous people. The model being used by the trust can be of great success and importance to these people. Last year, a delegation was sent to Australia to analyze the environment in the country. The organization should take this opportunity to expand to Australia and UK. Te Whanau O Waipareira has an opportunity to increase the services being provided to the indigenous people. In the past one decade, the trust has expanded the services in sporting and health sections. This has made it possible for the organization to reach a large number of people who have diverse needs. One of the major threats facing the organization is the entry of other strong service providers. With the increasing levels of globalization which is leading to integration of economies, there is a chance that a service provider that has an experience in different countries might enter the New Zealand. This might threaten the position of the organization in the society. Industry Analysis Structure The organization has a definite structure with the board of the directors chaired by Raymond Hall being the topmost body. There are small divisions that specialize in different services; for instance, health, sports, education, etc. Evolution Over the years, the organization has evolved in order to accommodate changes in the society. This can be experienced in the technological and management sector. For instance, the mode of reporting has changed in order to meet the current demands. In addition, the style of management is now global oriented. This is significant in ensuring that the organization achieves its goals and objectives while observing its mission and values. Competition Currently, there is no intense competition. This is because after the establishment of the organization, other small bodies that were providing services to the people were absorbed, an aspect that lowered the level of competition. However, in future, the organization is likely to face intense competition from multinational organizations and non-governmental organizations. Therefore, its important for the organization to keep on innovating new ways of improving the service delivery. Competitive Analysis and positioning Currently, the organization is not facing intense competition. However, in order to maintain its competitive position in the future, it needs to attract more indigenous people towards its services. This can be achieved through intensive advertising in the visual, audio, social media, and print media. In addition, it should ensure that it provides the people with high quality services. This would increase their loyalty towards the organization, an aspect that would make it hard for any competitor to penetrate the same segment. Company Analysis Resources The organization’s total revenue was $16.2 million in 2014. This is an increase with $2.6 million over the budget. With the winning of the Te Pou Matakan Commissioning Agency Contract, the revenue is likely to increase over the years. The organization has been getting its revenues from various business operations and reserves. Processes The major processes have been provision of health services to the indigenous people, supporting sporting and educational activities. The organization is planning to expand the operations to Papanua New Guinea and Australia. Staffing The organization has been employing subordinates based on their areas of expertise. In addition, it has been relying heavily on the volunteers in order to achieve its objective of providing high quality services to the local indigenous people. The board of directors controls the staffing processes. Culture Te Whanau O Waipareira has an internal helping culture. As a result, the employees feel satisfied when they participate in helping the people in the society. Unlike other organizations which are driven by the financial interests, service delivery defines the organizational culture. Strength and Weaknesses Strengths Te Whanau O Waipareira has a strong financial base. This can support the organization’s expansion plans The organization has an experienced workforce after being in existence since 1984 The organization has a strong reputation among the indigenous people. This makes it hard for the competitors to penetrate its segment Weaknesses The organization has experienced a high turnover rate as employees keep on quitting due to management issues Reliance of volunteers is a major weakness that can affect the organization’s future plans Read More