E-Businesss Impact on Organizational Flexibility - Annotated Bibliography Example

Annotated BibliographyPhillips, P. A., & Wright, C. (2009). E-business's impact on organizational flexibility. Journal of Business Research 62, 1071–1080. This article has been written by Paul A. Phillips and Claire Wright. Paul A. Phillips works at Kent Business School while Claire Wright works at Centre for Human Resources. It has been presumed by the organizations that their survival in the current environment that brings about changes in instances requires a timely response to these alterations.

That’s why it has become the necessity to adjust e-processes according to consumer preferences thus ensuring flexibility for online systems. The academic literature lacks the appropriate development in the development of online businesses in spite of the increased importance of e-business flexibility. In this study, the previous literature has been explored by the authors and combining five case studies a model of seven critical factors depicting the impact of flexibility, in the e-business market and on the organizational effectiveness has been proposed.

Moreover this paper proposes the model framed to be utilized as a bench mark and thus can be considered as an essential learning mechanism. The model entails organization-wide change management, joint verdict intelligence and management/ alliance, process orientated agility, organizational learning, information management focused on network, transformational leadership and knowledgeable meetings. This work offers interesting insight into the in progress academic interest in e-business and its influence on the flexibility of organization.

The study describes a number of matters linking with human factors, culture and people as being the most significant to deal. To accomplish efficient organizational change demands actual buy in from the individuals that are either involved in the change process or are impacted by it i.e. it entails the end-users of the novel technology as well as the central organizational individuals who induce the essential changes. This article provides a comprehensive source on the key factors that can enhance flexibility in an online business and does not limits itself to the technological factor only but also includes the human factor that can help in achieving this goal.

It has been evidenced by the authors that the successful implementation of technology depends on task designs, work environment, appropriate training and implementing proper organizational change. Setting rules and regulations for technological use is recommended to be forbidden to enhance flexibility in the work process, as rules create rigidity in the process. It has been recommended in the article that since flexibility involves addressing the environmental change instantly, the organizational leadership needs to lead that change and the certain areas where leadership has been advised to play its role include developing strategy and its execution.

This study advocates that in order to implement transformation, the focus should not be on network-enabled operations but on the ways management can provide its support to the implementation of organizational strategy, processes and activities. And the most essential areas to enable e-business are those relating to people, processes and culture. Addressing flexibility issue involves the creative skills of people and not the technology and is correctly referred in the given article. So it can be said that the article provides a good analytical view on the issue and hence can be referred to while implementing flexibility in the organization.