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A Case of Mistreatment at Work - Book Report/Review Example

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The paper “A Case of Mistreatment at Work” looks at the primary problem in the case that there is a culture that has been nurtured in the organization that discourages employees to air out their grievances. The culture also encourages those guilty of mistreatment to continue frustrating employees…
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A Case of Mistreatment at Work
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Download file to see previous pages Jessica is a victim of harassment by Peter and Alex who apparently are oblivious of the discomfort they are causing Jessica. Therefore, the major problem is the lack of communication made worse by ineffective policies governing workplace diversity.
There is a subtle but real workplace harassment caused by the diversity that has been taking place in the organization for long caused by lack of coherent policies that address issues related to workplace diversity. The first approach would be for the organization to structure policies that restrict individuals from using culture or any other aspect of diversity, in a way that can make other employees uncomfortable. Alex and Peter might be taking their teasing of Jessica lightly oblivious of the discomfort they are causing Jessica. With clearly outlined policies they would have been aware that such actions are discouraged. Jessica is not able to get help because she is not familiar with the steps she needs to take. In fact, even other longtime employees such as Jamal are not aware of the steps they can take which imply that the policies governing diversity are vague. The company should be clear on the course of action employees should take in the event that they feel that their cultural or social diversity is being used as a weapon against them.
There seem to be poor communication structures within the organization from top to down especially issues dealing with human resource. We realize this through complaints by Jessica’s aunt about the managerial and from Jessica’s experiences. When Jessica approaches her boss Tom, Tom just brushes the issue as minor not wanting to know the impact they are having on her performance. On the other hand, Jessica is not bold enough to confront Alex and Peter. ...Download file to see next pagesRead More
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