Conditions of Plants on Delivery - Essay Example

On that note, we wish to inform you that as a show of good faith of our reputable company, we are willing to offer a replacement of the faulty plants that our company delivered to you. Our company will require the delivery note that came with the plant for logistical purposes to be attached to the letter of complaint that you sent. Once you have given the delivery note, it will take three days to have your replacement.

We are very appreciative of your boldness to complain about the faulty plants. We do encourage our customers to be given feedback not only for the goodness of our product but also for the negatives to enable a better quality of our product. We are committed to better our delivery services and the quality of our plants to ensure they are perfect. Once again we are very thankful for your letter and we look forward to a better business relationship in the future.

Sincerely Yours