The Correct Decision for Pintos Production - Essay Example

The top management has the duties to ensure that the products being released to the market meet the expectations of the customers. Moreover, every decision made should take into consideration the interests of the stakeholders. By approving the production of the Pintos, the top-level managers acted only to satisfy their personal interests. The decision to produce Pintos was wrong because there were serious wrangles and disagreements among the top managers. Before the production of the car was commenced, the top management should have ensured that all grievances that were being raised were addressed effectively.

The consequences of poor communication strategies were inter-departmental conflicts and lack of coordination between different sectors, an aspect that led to errors in the production units.