Email Messages from the Business Consultant - Coursework Example

Email Messages from the Business Consultant Since the business meeting that I attended at your company 3 weeks ago – where the information presented showed that the workers of your company are losing a lot of time on the road. The time lost could be used to do the work of the company, and that pushed me to develop a practical model to aid your cost-reduction strategy. During the past three weeks, I have explored the viability of various options, but I have settled at telecommuting, as the cheapest and the most viable option. The winning edges of the option include that it will allow the workers of the company to save more time for work; reduce congestion at the workplace, reduce energy and water consumption and also save some money for the workers of the company. More importantly, it will improve the productivity of the company, while still guaranteeing an excellent channel for saving the overheads of your company. At your company, 20 percent of your workers do the work of compiling data, drafting reports, and conducting research, which is a core area in the company’s role of developing new product development models and analysing product flow. This area of work requires the staffs of the company to work for more than 8 hours uninterrupted. For that reason, the company’s current work schedule and exposing them to the interruptions of visitors at the company building and the telephone calls to answer; it is likely that the company of unfinished weekly jobs will not end soon. This is to imply that requiring your workers to operate from the office may be doing more disadvantage, and that situation can easily be corrected by a change of work strategy and schedule. By allowing the 20 percent of the workers doing work that can be completed remotely, at locations where the workers have access to a computer and a reliable internet connection, it is likely that they will improve their daily and weekly output. The program of telecommuting for the 20 percent of workers can be very useful during the mid-week days, including Tuesday, Wednesday and Thursday, because they will collect the week’s work on Monday evening. After collecting the week’s target work bulk, they will be more likely to complete it by Thursday night, and then they will tender in the completed work for report taking and clearance on Fridays. Further information about the advantages, the checks to use and the employee management model to use, will be sent as attachments to the official e-mail sent to you; a copy was sent to the managing director of your company. As at now, I would like that you review the information, so that you can offer an inside-the-component champion for, or against the cost-saving-strategy of adopting telecommuting at the company, depending on its benefits. The discussion will be one of the agendas discussed during next week’s consultative meeting. With Thanks, James White. The Business Consultant, Velma IT consultants, 15 Hornsey Lane, London, UK. (44) 376-9865 Ext 15 Fax (44) 376-3100 1. Customer Reference e-mail To: Jack Macon, Deputy Business Development Officer, Bcc: Date: 13 July 2014. Subject: Reference: A New Customer for Business Development International Jack, Since I started working as a business consultant for your company, I have received numerous customer references from you, and therefore I would like to recommend a customer that I packaged as a gift to widen your supplies level. This new customer is the London Business Developers institution, which is a newly incorporated company, but one with the potential of giving you 2000 orders every month for development by your company – following an in-depth research of the wide array of customer demands. I believe that this client – due to their huge customer-base – will also be a major source of new clients. Through getting the business opportunity available at the London Business Developers Company, your company will increase the accessibility of its products, across the supply chain. Further, through the acquisition of the order, I have been guaranteed that the business project development demands of the customers of the London Business Developers Company will be expanded, because I know that the projects that your company develops are exceptional. During the negotiation for the contractual agreement with the company, I also emphasized the importance of an exclusive contractual agreement with your company, because it will allow the London Business Developers Company to regulate the development of projects more closely, therefore the partnership stands the chance of being started on a competitive footing. The advice that I would offer to your office is that, you should mobilize the development of 100 custom-made business projects for the London Business Developers Company. The 100 business reports will be used as the marketing prototypes by the company, and that will guarantee you the opportunity to secure a huge market presence. As to the in-depth information related to this contract and the contractual agreements made with the corporate customer, the corporate capacity of the partnership could also help in opening up a new market for your projects and consultative development services. The contacts of the company are as follows: London Business Developers Company, Supply Chain Manager, Tel: (44) 345-3293 – Ext 23 Managing Director Tel: (44) 376-3100 – Ext 03 The technical details of the contractual agreement can be discussed with the project development officer of my company; it is also possible that the meeting could lead to the development of new market insights. For example, I have not explored the issue of a possible start date for the project; therefore make a point of arranging for the meeting with the responsible office. Thankfully, James White. The Business Consultant, Velma IT consultants, 15 Hornsey Lane, London, UK. (44) 376-9865 Ext 15 Fax (44) 376-3100 2. Adoption of New Technologies to Streamline Business processes To: Bob Megan, Chief Technology Officer, Bcc: Date: 16 July 2014. Subject: Adoption of New Technologies to streamline your Company’s Business Bob, Following the consultative meeting held with your executive management and the oversight committee of your company on the 11th of July 2014, I made it a priority to explore the business streamlining options available to the company. Over the week, I engaged in a small-scale business and market research with the aim of proposing the technologies that you could adopt to streamline the business functions of the company, in order to improve critical areas. As highlighted during the previous meeting, your business development team pointed out that the company has been facing problems related to inventory management and customer care and widening marketing coverage. In response to the problems of improving customer care and widening your marketing research, I have researched a few online-based technologies that you could use to improve your business processes and outlook. The winning edges of adopting these new technologies include the capacity to provide real-time on-demand video promotion and updates to your customers and target clientele. The second winning edge to advantage from the adoption of the new technologies is that of widening the customer care of the company’s customer base, and improving the connectivity and communication between marketing staffs and customers. According to the market research conducted during the week, I found that the market is fully flooded by companies offering almost all product lines, and that presents the challenge of using all available avenues to market to potential customers. Through the research, I also found that the costs of recruiting new customers is about five times as expensive as retaining a current customer, except that retaining an old customer is a marketing avenue on its own. In order to address the problems identified through the research, which are especially custom-explored from your company, the adoption of the technologies being proposed will yield massive returns in new business, improve customer retention and expand customer satisfaction. The technologies that am proposing for adoption by the company include the adoption of Real-Time and on-demand product promotion and marketing over technologically advanced gadgets, like Smartphones and tablets. The second technological development option is the expansion of the company’s customer relationship management (CRM), which will enable the company to re-personalize the experience of customers. The third technological option proposed for adoption is that of a system that will allow the customer care representatives of the company to offer one-on-one responses to customer needs. The advantages to accrue to the company, following the adoption of the three technology-based innovations include that the Real-Time video option will allow the marketing personnel of the company to widen their product promotion and marketing coverage, which will yield new customers and sales. Through the adoption of the online customer relationships management system, the customer care role of the company will be widened, and that will enable the company to tailor-make products and services for different customer classes and increase customer retention. Following the adoption of the system enabling the provision of one-to-one solutions and information for customer queries, customer satisfaction levels will be increased. The technical details of the proposed changes will be explored in more details during the scheduled consultative meeting to be held on 20th July 2014. Faithfully, James White. The Business Consultant, Velma IT consultants, 15 Hornsey Lane, London, UK. (44) 376-9865 Ext 15 Fax (44) 376-3100 Reference Lyke, Howie., 1999. IT Automation: The Quest for Lights Out. 1st Edition. Upper Saddle River, NJ: Prentice Hall. Read More