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You are a consultant for one of the organisations below. You have been asked to provide analysis of the leadership explaining why and how things went wrong, and your suggested leadership plan to move the company forward. Using theory make reference - Essay Example

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and to explain why and how things went wrong, and suggest a leadership plan to move the company forward. It also attempts to review the management and regulatory policy context and…
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You are a consultant for one of the organisations below. You have been asked to provide analysis of the leadership explaining why and how things went wrong, and your suggested leadership plan to move the company forward. Using theory make reference
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Extract of sample "You are a consultant for one of the organisations below. You have been asked to provide analysis of the leadership explaining why and how things went wrong, and your suggested leadership plan to move the company forward. Using theory make reference"

Download file to see previous pages Blockbuster Entertainment Inc. was once at its performance height back in 2004 where it hired more than 60000 employees and it had in excess of 9000 stores.
Many previous analysts who conducted studies in the rental movie industry have come up with values and postulated approaches for managing, protecting, and enhancing the corporation standards. However, some of the present management strategic for Blockbuster failed to conduct robust market research. A robust management planning must have a standard set balanced scorecard founded on the four perspectives of the balanced scorecard. They include the Learning and Growth Perspective, the Business Process Perspective, the Customer Perspective, and the Financial Perspective.
The learning and growth perspective captures employee training and the general human resource build-up for the betterment of both the corporation and the individual. It recognizes that, in a knowledge-worker corporation, individuals who are the only repository of knowledge and must continuously undergo a leaning mode to keep in track with the rapidly changing technology. This is the only way personnel human knowledge growth can be sustained (Ireland et al., 2008).
The business process perspective refers to the internal business processes such as products and services design. Managers must rely on the metrics built from this perspective by those who intimately interact with these processes. That way the manager will ensure that the business is running well and the products and or services produced are conformant to the respective customer and or client requirements. This defines the mission of the organization (Norton, 2007).
The Customer Perspective posits that, in the face of intensive product and service differentiation, customers’ propensity to shift between products and or services is very high. When customers are not satisfied, they will, ...Download file to see next pagesRead More
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