The case deals with an officer level employee, Richard Gagnon at a renowned firm named Granston Energy. Granston Energy is a global company involved in the Oil & Natural Gas business. It has over 30,000 employees in around 27 countries…
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There are mainly two things to be analyzed – First one, why was Gagnon reprimanded by the CEO? And the Second one, what would have been the alternative way out to the above discussed complex situation?
Basically, if we consider the issues from each individual’s viewpoint then we can say that everyone is correct on their part. The Product Manager Mr. Meadows rejected the previous work done by the printing firm & also he, didn’t accept the higher price charged by the firm for the new assignment, therefore it can be said that it’s a right step taken as because it is always expected from an employee that he would try to lower his employer’s expenses. He stated that the job which needed to be re-done doesn’t need to incur so much of cost as the set-up to be used would remain the same. So it can be concluded that from the business & legal perspective, he is absolutely correct. But if we look at the human perspective then it can be said that Mr. Meadows is a completely business oriented person & he doesn’t know how to behave nicely nor does he consider someone else’s problem.
On the other hand, Mr. Gerrard had to do the job again & that too within a short time. For this extra effort, his employees would be working overtime & he needs to pay them. Therefore he charged a higher price for the job & we can say that he had a strong logic for charging the higher price. Also, he didn’t wish to lose a big business like Granston & therefore he agreed upon to the terms of Gagnon. It’s clear that he got involved in some illegal activities for the sake of his business.
Mr. Gagnon was acting as the middleman between his client & his supplier. Both were important for him. He can’t afford to lose any of them at any cost. Also, he is well known in the company for getting things done with high responsiveness & creativity.
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