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Managerial Decision Making - Essay Example

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The most important single manageable factor for success and profitability of all the facets of specialty store retailing is employee motivation. It is too vital to be handled on a hit or miss basis, depending on the whim or spirit that stirs the store owner or manager from time…
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Download file to see previous pages ore.  Of course, there are also innumerable ways to "turn off" your associates and it is equally important to recognize these poor practices so that they can be avoided.  A disgruntled salesperson is unlikely to present a shining countenance to a prospective customer (Nowduri, 2013).
Some store owners and/or managers prefer to drive rather than lead and this manifests itself in a tense and uneasy store atmosphere.  Fear destroys confidence as well as pride in ones place of employment; its effect on productivity is negative and destructive in the long run.
It is desirable for management to be highly enthusiastic, articulate and effervescent although each person comes across in a different way (Al-Zhrani, 2010). Sincerity, fairness and candor are essential.  True personal interest in your associate’s problems is valuable. One of the very best ways to motivate is to consciously try to help bring out the very best in your staff and to do everything in your power to develop leadership talent and knowledge.  There is great satisfaction in being able to point to successful people and honestly claim that you contributed to that success.  This kind of interest comes through to all your people and enhances the image of your store (Riabacke, 2006).
Motivation and teaching are closely related.  They should start from the first day of employment. Discipline as well as rewards are part of the motivation program.  Both should be thoroughly and constantly explained to be effective. Loyalty and pride are instilled by making people feel they are important to the business; that their opinions are sought and listened to; that they are respected as persons and treated accordingly and that they will share in the success of the business in the degree of their productivity and contribution.  This all comes under the umbrella of involvement; Involving people to bring out the very best (Bazerman, 2012).
No matter the size of your company, having a team of motivated, ...Download file to see next pagesRead More
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